Senior Support Worker

The Cambian Group; Birmingham; On-site; Full time

Job summary

A leading care provider is seeking a Senior Support Worker in Birmingham to support and care for young individuals aged 8-18. The ideal candidate must be warm and patient, hold an NVQ Level 3 in Residential Childcare, and have experience in a residential setting. This role involves creating positive routines and environments, and offers opportunities for personal and professional growth in a supportive team. Apply today and make a difference!

Benefits

Exclusive discounts at major retailers

Health benefits after two years

24/7 support via Helpline

Fully funded induction training

Opportunities for career growth

Supportive team environment

Qualifications

• Holder of a full UK driving licence.
• At least two years of experience in a residential setting.

Responsibilities

• Support young people with their daily routines.
• Create a warm, homely environment.
• Lead shifts and deputise for the home manager.
• Build strong relationships and provide emotional support.
• Plan and participate in activities.

Skills

Warm, patient

Great listener

Encouraging

Education

NVQ Level 3 in Residential Childcare

Job description

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Pay: Pay Up to £34, (depending on experience and qualifications)

At Cambian Group, you’re not just working - you’re shaping futures. As a Senior Support Worker, based within West Midlands, every moment you spend with our young people (ages 8–18) helps them feel safe, valued, and supported.

A simple "How was your day?", a shared laugh over a board game, or encouragement during a tough moment - these small interactions build trust and shape lives. Some days will be challenging, but every breakthrough, smile, and step forward reminds you why this work truly matters.

What You’ll Do

• Support young people with their daily routines: getting them ready for school, preparing meals, and planning activities.
• Create a warm, homely environment by assisting with light housekeeping.
• Lead shifts and deputise for the home manager.
• Build strong, meaningful relationships and provide emotional support.
• Plan and participate in fun activities like trips to the park, movie nights, or creative projects.
• Keep essential records to ensure the best possible care.

Where You’ll Do It

The home is diverse and inclusive, with staff from all walks of life. We celebrate all cultures. Our team is warm and fun, making the environment safe, comfortable, and homely for the young person.

Our young person is described as funny, clever, curious, polite, and caring. He is knowledgeable about technology, proud of his achievements, and has helped us develop patience, empathy, and curiosity.

We support each other through regular team meetings, good communication, and collaborative planning to provide the best support for him. We also have weekly meetings with the young person and organize group activities.

Who You Are

• Warm, patient, a great listener, and encouraging — focused on achieving outcomes for others.
• Holder of a full UK driving licence.
• Minimum NVQ Level 3 in Residential Childcare.
• At least two years of experience in a residential setting.

Why Join Us?

• Exclusive discounts at major retailers (ASDA, Tesco, M&S, etc.)
• Health benefits, including dental and optical cashback after two years
• 24/7 support: Helpline and hardship grants via the CareTech Foundation
• A welcoming, well-designed home environment
• Fully funded induction training
• Opportunities for career growth with funded diplomas (Levels 3-5) and promotion pathways
• A supportive team that cares as much as you do

Your Next Step

This isn’t just a job — it’s a chance to change lives, one extraordinary day at a time.

Join us and be part of something meaningful. Apply today!

Safeguarding Statement

Cambian is committed to safeguarding and promoting the welfare of all children in our care. All applicants must be willing to undergo an enhanced DBS check and provide two references covering the past two years, including references related to working with children and vulnerable individuals, as well as employment history back to full-time education.

Senior Support Worker - Birmingham - [SYS - ]