Senior Support Specialist

InterSystems; Windsor; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading company is seeking a developer support professional for their Worldwide Response Center. The role involves managing solutions for complex technical challenges and supporting clients in utilizing their products. Ideal candidates will possess a BS in Computer Science and programming experience, along with strong communication skills. This position offers opportunities for career growth, training, and a healthy work-life balance.

Benefits

Training to hone problem solving and communication skills

Opportunity for constant learning

Mentorship for career development

Qualifications

• BS in Computer Science, Engineering or hard Science required.
• Strong programming experience is necessary.
• Experience in Unix/Linux or Windows environments is a plus.

Responsibilities

• Manage solutions for complicated problems in complex technical environments.
• Provide international support for real-world applications.
• Contribute to a problem-solving team.

Skills

Problem Solving

Communication

Programming

Education

BS in Computer Science

Engineering or hard Science

Job description

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The Worldwide Response Center is looking for developers to help our customer succeed implementing our products.

InterSystems Worldwide Response Center helps our customers succeed by solving problems.

As a developer support professional in the WRC:

• You manage the solution of complicated problems in complex technical environments.
• You will contribute to a smart, cooperative, problem-solving team that provides international support to real-world applications used by major organizations, public and private.
• You will work with a range of technologies in the areas of object-oriented programming, Web, databases, SQL, high availability, and performance.
• You own responsibility for solutions, decide the plan of attack, and are accountable for the results.

You will grow your career and build your value.

• We provide training to hone your problem solving and communication skills.
• You will be exposed to a broad range of technology.
• You will gain skills and confidence in driving high-leverage situations.
• You have the opportunity for constant learning.
• A mentor will help you identify and develop your technical, professional, and personal skills for a successful technical career.
• You will be challenged, so make sure a challenge is what you are looking for.
• You will work with a rational schedule. We don’t do burnout.

You need to have:

• BS in Computer Science, Engineering or hard Science.
• Programming experience
• Enthusiasm for solving interesting problems.
• Experience with Unix/Linux or Windows environments a plus.
• Strong Communication skills a must.
• Experience in the healthcare IT industry is valued.

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.