Senior Support Officer

Royal Borough of Greenwich; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local government authority in London is seeking a Senior Support Officer to enhance housing services. The role includes providing business support and managing projects within the Responsive Repairs Service. Candidates should have extensive business administration experience, stakeholder management skills, and the ability to handle confidential projects. Employee benefits include flexible working arrangements, excellent pension schemes, and generous leave entitlements.

Benefits

Flexible working arrangements

Excellent pension scheme

Cycle to Work Scheme

Learning and development opportunities

Vibrant staff support networks

Employee Assistance Scheme

Qualifications

• Experience in providing executive level support within a complex organization.
• Ability to undertake discreet projects.
• Experience dealing with a range of stakeholders.

Responsibilities

• Provide effective business and project support.
• Undertake discreet projects for the Responsive Repairs Service.
• Deliver high quality executive support across the Responsive Repairs remit.

Skills

Business administration skills

Executive support experience

Stakeholder management

Diary management

Job description

Are you an experienced business administrative professional with a passion for delivering exceptional housing services? Join the Royal Borough of Greenwich as a Senior Support Officer and play a key role in enhancing our housing services for residents.

In this varied role you will support our Head of Responsive Repairs and Voids by:

• Providing effective business and project support
• Undertaking discreet projects to support the effective organisation of the Responsive Repairs Service
• Working as part of a team to deliver excellent high quality executive support across the remit of Responsive Repairs including absence cover
• Developing and maintaining good relationships with service areas, stakeholders internal and external to the Council and elected members.

We’re looking for an individual who will be committed to delivering high quality housing services to our residents. You’ll have extensive business administration skills and experience including:

• Experience of providing executive level support within a complex organisation.
• Experience of working within an organization with governance and accountability structures.
• Diary management and forward planning.
• Ability to undertake discreet projects.
• Experience of dealing effectively with a range of stakeholders, external agencies and members of the public.

Our Greenwich Plansets out our vision for the next 4 years focusing on the changes we collectively want to see in our borough and Council. We want to become a more strategic, efficient and adaptive organisation, to deliver for our communities. Our workforce is key to making this happen.

Royal Greenwich isa great place to live and work. Benefiting from excellent transport links ranging from Crossrail to the Elizabeth line to the Uber boat, we’re one of the easiest boroughs to get to and navigate your way around.

Employee benefits include:

• A range of flexible working arrangements
• Excellent pension scheme
• Cycle to Work Scheme
• Learning and development opportunities to maximise your potential, including excellent apprenticeship opportunities at all levels
• Vibrant staff support networks
• GreenwichCard which entitles you to discounts at local businesses
• Payroll giving scheme
• Generous leave entitlement, starting at 29 days per year (plus bank holidays)
• Employee Assistance Scheme including external counselling service

If you're ready to make a significant impact and help shape the future of housing services in Greenwich, apply today. Join us in our mission to improve residents' lives and opportunities.

In the supporting statement section of your application form, please detail how you meet the requirements set out in the person specification.

To apply please click theApply Nowlink below.