Senior Support Engineer

Felsted School; Great Dunmow; On-site; GBP 45,000 - 50,000; Full time

Job summary

Felsted School offers an exciting opportunity for a Senior Support Engineer to join their IT department. This permanent, full-time role involves maintaining network infrastructure and managing technical projects with a focus on security and connectivity. Benefits include a contributory pension scheme, free lunches, and access to onsite facilities.

Benefits

Free life assurance

Contributory pension scheme

Membership to healthcare scheme via BUPA

Free lunch on full days worked

Access to Felsted Gym and pool facilities

Subsidised on-site Coffee Shop

Annual salary reviews

Qualifications

• Proven strong technical background is essential.
• Experience managing Microsoft AD, Extreme network and Extreme Cloud IQ Wi-Fi environments required.

Responsibilities

• Maintain and optimise the School’s network infrastructure.
• Provide cover for the Head of IT and lead specific projects.

Skills

Excellent hands-on skills

Proactive problem-solving

Job description

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Starting salary c.£45,000- £50,000 per annum (depending on skills, knowledge & experience)

Permanent | Full-time | All-year round (52 weeks per year)

An exciting opportunity has arisen for an enthusiastic, experienced and talented Senior Support Engineer to join our IT department.

The Senior Support Engineer's main responsibility will be to maintain and optimise the School’s network infrastructure.

To provide cover for the Head of IT, and to take the Technical Lead on specific projects as determined by the Head of IT and the School’s Leadership Team.

The role will involve managing the Microsoft AD, Extreme network and Extreme Cloud IQ Wi-Fi environments whilst ensuring seamless connectivity, security, and efficient operations.

This position therefore requires a proven strong technical background, excellent hands-on skills, and a proactive approach to problem-solving.

This role is a permanent position working full-time, all-year round. The starting salary for this role is £45,000-£50,000 per annum. The working hours are Monday to Friday from 8:30am to 5:00pm plus 8:00 to 12:00 one Saturday per month during term-time and be on-call as per the department’s rota, additionally 1 Sunday per year for Summer School

Further information and a full job description can be found on our website.

Benefits include free life assurance, uniform and parking; contributory pension scheme (matched at 4%); membership availability to the School’s healthcare scheme (via BUPA); free lunch on full days worked; free hot drinks supplied and lunch/dinner provided; annual salary reviews; free use of the Felsted Gym and pool facilities; subsidised on-site Coffee Shop; and membership to Felsted Connect; an online multi-platform engagement tool where employees have access to hundreds of exclusive discounts and offers from online and high-street retailers.