Senior Support Engineer

0090 CORP-Corporate Office; Cheltenham; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Private health care

Career development opportunities

Performance bonuses

Flexible working options

Job summary

Northrop Grumman UK is seeking a Senior Support Engineer located in Cheltenham, England. The role involves maintaining critical infrastructure and software to ensure system operationality, managing complex technical tasks, and implementing best practices in DevOps and SRE.

Candidates must have hands-on experience with operational systems, Linux server management, and possess the highest level of UK Government clearance. The company offers flexible working options along with a range of benefits including private health care and performance bonuses.

Qualifications

• Hands-on experience of supporting and debugging complex live operational systems.
• Experience with Linux server administration.
• Proficiency in monitoring logs through tools such as Splunk or ELK stack.

Responsibilities

• Perform hands-on maintenance to ensure critical systems remain operational.
• Monitor systems to ensure maximum availability.
• Support the wider development team in resolving critical issues.

Skills

Supporting and debugging complex operational systems

Linux server administration

Monitoring tools (e.g. Splunk, ELK stack)

Containerization technologies (Docker, Podman)

Deployment technologies (Kubernetes, OpenShift)

Java and Python application management

Job description

UK CITIZENSHIP REQUIRED FOR THIS POSITION: Yes

Relocation assistance may be available. Clearance type: UK Highest Level of Government Clearance. Travel: Yes, 10% of the Time. Salary: £42,000 - £64,000.

Opportunity

At Northrop Grumman UK, our mission is to solve the most complex challenges by shaping the technology and solutions of tomorrow. We call it Defining Possible. This mind‑set goes beyond our customer solutions; it’s the foundation for your career development and the impact we have within the community. The role of Senior Support Engineer involves maintaining the critical infrastructure and software that powers our services. You will be self‑driven and organised with a passion for building elegant and stable solutions, working on a variety of exciting projects with complex challenges in a unique space. You’ll be at the forefront of delivering core solutions that have real‑world impact.

Responsibilities

• Perform hands‑on maintenance to ensure critical systems remain operational
• Monitor systems to ensure maximum availability
• Support the wider development team in working through critical issues and remediate them
• Identify technical risks/opportunities and proactively develop plans to mitigate and realise them
• Maintain accurate documentation, including a record of issues and faults along with solutions
• Implement DevOps and/or SRE best practices as required on relevant systems

Benefits

We can offer you a range of flexible working options to suit you, including an optional compressed working schedule with every other Friday off. Our benefits include private health care, career development opportunities and performance bonuses. For a comprehensive list of benefits, speak to our recruitment team.

Qualifications & Experience

• Hands‑on experience of supporting and debugging complex live operational systems, including monitoring of logs through tools such as Splunk or ELK stack
• Ability to proactively manage own tasking and react to higher‑priority tasks
• Experience of Linux server administration
• Experience with technologies such as Apache NiFi, MinIO or AWS S3
• Experience managing and patching Java and Python applications
• Experience with containerisation technologies such as Docker or Podman, and deployment technologies such as Kubernetes or OpenShift
• Must currently hold the highest level of UK Government clearance

Northrop Grumman is committed to hiring and retaining a diverse workforce, and encourages individuals from all backgrounds and all abilities to apply and consider becoming a part of our diverse and inclusive workforce.