Senior Support Engineer

Northrop Grumman; Cheltenham; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Flexible working options

Private health care

Career development opportunities

Performance bonuses

Job summary

Northrop Grumman UK is seeking a Senior Support Engineer to maintain critical infrastructure and software across our cyber and intelligence portfolio in Cheltenham. You will be hands-on, self-driven, and work on a range of challenging projects with a mission-driven focus.

The role requires UK citizenship and the highest level of government clearance, with occasional travel. We offer flexible working options, private health care, and career development opportunities along with performance bonuses

Qualifications

• Hands-on experience supporting and debugging complex live operational systems, including log monitoring (Splunk/ELK).
• Proactive task management and ability to handle higher-priority work.
• Experience with Linux server administration.
• Experience with containerisation and deployment (Docker/Podman, Kubernetes/OpenShift).
• Experience patching Java and Python applications.

Responsibilities

• Perform hands-on maintenance to keep critical systems operational.
• Monitor systems to ensure maximum availability.
• Support the wider development team in resolving critical issues.
• Identify technical risks and develop mitigation plans.
• Maintain documentation of issues, faults, and solutions.
• Implement DevOps/SRE best practices on relevant systems.

Skills

Splunk/ELK

Linux

Docker/Podman

Kubernetes/OpenShift

Java

Python

Apache NiFi

MinIO/AWS S3

Job description

UK CITIZENSHIP REQUIRED FOR THIS POSITION: Yes
RELOCATION ASSISTANCE: Relocation assistance may be available
CLEARANCE TYPE: UK-Highest Level of Government Clearance
TRAVEL: Yes, 10% of the Time
Salary: 42,000 - 64,000
Define Possible at Northrop Grumman UK

At Northrop Grumman UK, our mission is to solve the most complex challenges by shaping the technology and solutions of tomorrow. We call it Defining Possible. This mind-set goes beyond our customer solutions; it's the foundation for your career development and the impact we have within the community. So, what's your possible?

Opportunity

This is more than just a job; it's a mission. As a Senior Support Engineer you play a pivotal role in maintaining the critical infrastructure and software that powers our services. You will be self-driven and organised with a passion for building elegant and stable solutions. You will have the chance to work on a variety of exciting projects with complex challenges within a unique space. You'll be at the forefront of delivering core solutions that have real world impact. Our UK Cyber & Intelligence business combines modern software development approaches with a rich heritage and experience in the Defence and security sectors. Our customers have complex and sensitive data and information requirements requiring a mission partner who quickly understands the context, delivering and sustaining a portfolio of challenging technology projects at scale and pace, supporting them through an ambitious digital transformation programme.

Responsibilities

• Perform hands-on maintenance to ensure critical systems remain operational
• Monitoring systems to ensure maximum availability
• Support the wider development team in working through critical issues remediate them
• Identifying technical risks/opportunities and proactively developing plans to mitigate and realise them
• Maintain accurate documentation including a record of issues and faults along with solutions
• Implementing DevOps and/or SRE best practices as required on relevant systems

Benefits

• range of flexible working options to suit you, including optional compressed working schedule with every other Friday off
• private health care
• career development opportunities
• performance bonuses

Requirements

• Hands on experience of supporting and debugging of complex live operational systems including monitoring of logs through tools such as Splunk / ELK stack
• Ability to pro-actively manage own tasking and react to higher priority tasks
• Experience of Linux server administration
• Experience in technologies such as Apache NiFi, MinIO/ AWS S3
• Experience managing and patching Java and Python applications
• Experience with containerisation technologies such as Docker / Podman and deployment technologies such as Kubernetes / OpenShift

Role clearance type

You must currently hold the highest level of UK Government clearance

Our requirement team is on hand to answer any questions and we will guide you through the process:

join us?

A mission to believe in - Every day we contribute to building a more secure and connected world, expanding our reach from land, sea, and air to space and cyberspace. From engineering data and intelligence solutions, to developing maritime navigation and control systems and innovating command and control systems for the UK and NATO, what we do together matters.

A place to belong and thrive - Every voice matters at our table meaning you can bring your authentic self to work. From our Employee Resource Groups backed by thousands of employees, to sponsoring Cheltenham Pride and our partnerships with Association For Black and Minority Ethnic Engineers, Forces Transition Group, Mind, and Women in Defence - we are passionate about growing and