Senior Support Engineer

Northrop Grumman Corp. (AU); Cheltenham; On-site; GBP 40,000 - 80,000; Full time

Job summary

Join a mission-driven company as a Senior Support Engineer, where you'll maintain critical infrastructure and software solutions that impact the real world. This role offers a chance to tackle complex challenges within a dynamic environment, ensuring systems are operational and efficient. With opportunities for career development and a commitment to an inclusive workplace, you will be empowered to grow and thrive while contributing to a more secure and connected world. If you are passionate about technology and want to make a difference, this is the perfect opportunity for you.

Benefits

Private health care

Career development opportunities

Performance bonuses

Flexible working options

Optional compressed working schedule

Qualifications

• Hands-on experience supporting complex operational systems.
• Ability to manage tasks proactively and react to priorities.

Responsibilities

• Perform maintenance to ensure critical systems remain operational.
• Monitor systems for maximum availability and support development teams.

Skills

Linux server administration

Debugging complex operational systems

Monitoring logs (Splunk / ELK stack)

Containerisation technologies (Docker / Podman)

Deployment technologies (Kubernetes / OpenShift)

Java and Python application management

Apache NiFi

MinIO / AWS S3

Job description

Requisition ID: R10178568

• Category: Information Technology

• Location: Cheltenham, Gloucestershire, United Kingdom

• Clearance Type: Highest Level of Government Clearance

• Telecommute: No- Teleworking not available for this position

• Travel Required: Yes, 10% of the Time

• Relocation Assistance: Relocation assistance may be available

• Positions Available: 1

Define Possible at Northrop Grumman UK

At Northrop Grumman UK, our mission is to solve the most complex challenges by shaping the technology and solutions of tomorrow. We call it Defining Possible.

This mind-set goes beyond our customer solutions; it’s the foundation for your career development and the impact we have within the community. So, what’s your possible?

Opportunity:

This is more than just a job; it’s a mission.

As a Senior Support Engineer you play a pivotal role in maintaining the critical infrastructure and software that powers our services. You will be self-driven and organised with a passion for building elegant and stable solutions. You will have the chance to work on a variety of exciting projects with complex challenges within a unique space. You’ll be at the forefront of delivering core solutions that have real world impact.

Our UK Cyber & Intelligence business combines modern software development approaches with a rich heritage and experience in the Defence and security sectors. Our customers have complex and sensitive data and information requirements requiring a mission partner who quickly understands the context, delivering and sustaining a portfolio of challenging technology projects at scale and pace, supporting them through an ambitious digital transformation programme.

Responsibilities:

• Perform hands-on maintenance to ensure critical systems remain operational

• Monitor systems to ensure maximum availability

• Support the wider development team in working through critical issues and remediating them

• Identify technical risks/opportunities and proactively develop plans to mitigate and realise them

• Maintain accurate documentation including a record of issues and faults along with solutions

• Implement DevOps and/or SRE best practices as required on relevant systems

Benefits:

We can offer you a range of flexible working options to suit you, including optional compressed working schedule with every other Friday off. Our benefits include private health care, career development opportunities, and performance bonuses. For a comprehensive list of benefits, speak to our recruitment team.

We are looking for:

• Hands-on experience of supporting and debugging complex live operational systems including monitoring of logs through tools such as Splunk / ELK stack

• Ability to proactively manage own tasking and react to higher priority tasks

• Experience of Linux server administration

• Experience in technologies such as Apache NiFi, MinIO/ AWS S3

• Experience managing and patching Java and Python applications

• Experience with containerisation technologies such as Docker / Podman and deployment technologies such as Kubernetes / OpenShift

Security clearance:

You must already hold the highest level of UK government clearance.

Why join us?

• A mission to believe in – Every day we contribute to building a more secure and connected world, expanding our reach from land, sea, and air to space and cyberspace. From engineering data and intelligence solutions, to developing maritime navigation and control systems and innovating command and control systems for the UK and NATO, what we do together matters.

• A place to belong and thrive – Every voice matters at our table meaning you can bring your authentic self to work. We are passionate about growing and supporting our inclusive community where everyone can belong.

• Your career, your way - Shape your career journey with diverse roles, mentorship, and development opportunities that fuel your curiosity, channel your expertise, and nurture your passion. Speak to our team to find the balance that’s right for you.

Ready to apply?

Yes – Submit your application online. Your application will be reviewed by our team and we will be in touch.

Possibly, I’d like to find out more about this role – Reach out to our team for more information and support.

No, I don’t think this role is right for me – Our extensive UK growth means we have exciting, new opportunities opening all the time. Speak to our team to discuss your career goals.

Northrop Grumman is committed to hiring and retaining a diverse workforce, and encourages individuals from all backgrounds and all abilities to apply and consider becoming a part of our diverse and inclusive workforce.