Senior Support Coach [Female Only]

Dublin Gestalt Centre,psychotherapy,counselling and coaching and training providers; London; On-site; GBP 29,000; Full time

Job summary

A leading not-for-profit organization in London seeks a Senior Support Coach to empower women in the criminal justice system. The role involves providing specialized support and guidance, promoting independence, and fostering recovery activities. Successful candidates will align with core values of ambition and inclusivity, creating a positive impact on service users' lives.

Benefits

25 days annual leave, increasing with service

Employee Assistance Programme, including counselling

Training, development, and progression opportunities

Blue Light Discount Card

Commitment to diversity and inclusivity

Qualifications

• Must be female as per occupational requirement.
• Experience facilitating recovery activities is essential.
• Familiarity with trauma-informed care and safeguarding practices required.

Responsibilities

• Support management team to achieve KPIs and mentor staff.
• Provide specialist support and guidance to women in high-risk situations.
• Assist with managing the rota and related tasks.

Skills

Knowledge of Offender Personality Disorder

Experience in housing

Experience with substance misuse support

Crisis management

Conflict resolution

Understanding of diverse support needs

Job description

Senior Support Coach [Female Only]

When registering to this job board, you will be redirected to the online application form. Please ensure that it is completed in full for your application to be reviewed.

Job Title: Senior Support Coach

Location: Brixton

Salary: £28,600

Shift Pattern: 37.5 hours per week, Monday to Sunday, on either 8 or 13.5-hour shifts, on a rota. Hours may include 08:00 - 21:30, 08:00 - 16:00, and 13:30 - 21:30. Flexibility around these hours, including weekends, evenings, and bank holidays, may be required.

Note: Due to the nature of the service, it is an occupational requirement that the post holder is female, and the post is exempt from the provisions of the Equality Act 2010 under Schedule 9, Part 1.

About the role

As a Senior Support Coach, you will support the management team to achieve service KPIs, lead by example, and mentor the team. You will act as a point of contact, providing specialist support, advice, and guidance, particularly for women in the criminal justice system deemed high risk and likely to meet criteria for personality disorder. The role involves supporting residents to overcome barriers and gain independence, with potential support for substance use and harm reduction. You will also assist with managing the rota and other tasks.

About you

We seek a passionate individual dedicated to supporting those with complex needs, especially women in the criminal justice system. You should be able to build rapport, demonstrate flexibility, and understand diverse support needs. Requirements include:

• All applicants must be female.
• Knowledge of Offender Personality Disorder.
• Experience in housing, move-on support, and facilitating recovery activities.
• Knowledge of trauma-informed care, safeguarding, and psychologically informed environments.
• Experience with substance misuse support, harm reduction, crisis management, and conflict resolution.
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency.

Refer to the JDPS for more details.

What we offer

• 25 days annual leave, increasing with service.
• Training, development, and progression opportunities.
• Employee Assistance Programme, including counselling.
• Regular reflective practice sessions with an external therapist.
• Benefits such as Blue Light Discount Card, Life Assurance, Cycle-to-work scheme, and annual staff awards.
• Commitment to diversity and inclusivity, with active support from staff ambassadors.

About SIG

Social Interest Group (SIG) is a not-for-profit providing support across various settings in London and beyond, aiming to transform lives through empowering change. More details are available on our website and our Theory of Change video.

Additional Information

This job may close early due to ongoing applications. An enhanced DBS check is required, and some roles may require further vetting. We cannot sponsor visas; applicants must have the right to work in the UK.

Further policies and benefits are detailed on our website.