Senior Supply Planner

Charlotte Tilbury Beauty Inc.; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid model

25 days holiday

Pension & life assurance

Medicash

Employee assistance program

Dog-friendly days

Product discount

Job summary

Charlotte Tilbury Beauty is seeking a Senior Supply Planner (Rework and Co-Pack) to ensure strong product availability across a complex portfolio. The role translates demand, launches and commercial priorities into an integrated plan, balancing WIP, packaging, components and supplier capacity.

You will lead cross-functional constraint resolution, coach colleagues and own planning execution, delivering reliable service and cost-effective supply for priority launches in a fast-paced, hybrid

Qualifications

• Strong supply chain planning experience including rework and co-pack.
• Deep understanding of WIP, packaging, components, inventory and capacity.
• Proven ownership of complex portfolios, launches and constraints.
• Advanced Excel and ERP planning systems knowledge.
• Excellent interpersonal and stakeholder management skills.

Responsibilities

• Own the supply plan, stock position and service outcomes for a complex, high-value or high-risk rework and co-pack portfolio.
• Translate demand, launches and commercial priorities into a balanced medium-term rework and co-pack plan, challenging assumptions where required.
• Integrate WIP, packaging, components, purchase orders, capacity and deployment dependencies into one achievable plan.
• Lead weekly prioritisation of rework and co-pack activity, making recommendations on capacity allocation, sequencing and recovery actions.
• Resolve complex shortages and constraints across suppliers and internal teams, escalating decisions with clear options, impacts and recommendations.
• Assure the accuracy and integrity of planning data, inventory status, expected availability and free‑issue stock at third‑party locations.
• Lead operational supplier reviews for allocated partners, driving OTIF, capacity, inventory accuracy and agreed improvement actions.
• Provide forward‑looking availability, risk and opportunity insight to regional, deployment, commercial and launch stakeholders.
• Coordinate readiness for priority launches, campaigns and business‑critical rework, ensuring material, quality and capacity dependencies are aligned.
• Analyse rework and co-pack costs, stock projections and operational performance, explaining variances and recommending corrective action.
• Provide robust inputs to supply reviews and S&OP, including scenarios, constraints, service implications and recovery plans.
• Lead defined process, reporting or systems improvements and embed consistent planning standards across the team and supply partners.
• Coach planners, share specialist knowledge and deputise for the Supply Planning Manager on operational forums when required.

Skills

Supply chain planning

Rework & Co-pack

Advanced Excel

Stakeholder management

Analytical thinking

Cross-functional collaboration

Project coordination

Tools

ERP systems

Planning software

Job description

About Charlotte Tilbury Beauty

Founded in 2013 by world‑renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission: to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy‑to‑use, easy‑to‑choose, easy‑to‑gift icons, we’ve become one of the most talked‑about beauty brands on the planet - and the magic is only growing.

Today, we’re a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Across the world, our Retail Teams and Magic Offices work hand‑in‑hand to shape the Charlotte Tilbury experience - from the glamour of London and the style capitals of Europe, to the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast‑growing innovation centres across APAC. Every region brings its own sparkle, culture and community, creating the unmistakable magic of Team Tilbury.

We’re bold. We’re disruptive. We’re powered by creativity, innovation and industry‑leading tech. And as we continue to break records across countries, channels and categories, we’re looking for extraordinary talent to join us.

About the role

A senior operational role within a rapidly expanding luxury beauty brand, the Senior Supply Planner (Rework and Co-Pack) is responsible for delivering strong product availability across a complex or high-priority portfolio.

The role converts demand, launch and commercial priorities into an integrated rework and co-pack plan, balancing work-in-progress, packaging, component readiness, supplier capacity, cost and deployment requirements across the planning horizon.

As a subject‑matter expert, the successful candidate will lead cross-functional constraint resolution, improve planning discipline and coach colleagues while remaining directly accountable for planning execution. The right candidate will combine strong judgement, analytical depth, resilience and influential stakeholder management.

As a Senior Supply Planner (Rework and Co-Pack) you will

• Own the supply plan, stock position and service outcomes for a complex, high-value or high-risk rework and co-pack portfolio.
• Translate demand, launches and commercial priorities into a balanced medium‑term rework and co-pack plan, challenging assumptions where required.
• Integrate WIP, packaging, components, purchase orders, capacity and deployment dependencies into one achievable plan.
• Lead weekly prioritisation of rework and co-pack activity, making recommendations on capacity allocation, sequencing and recovery actions.
• Resolve complex shortages and constraints across suppliers and internal teams, escalating decisions with clear options, impacts and recommendations.
• Assure the accuracy and integrity of planning data, inventory status, expected availability and free‑issue stock at third‑party locations.
• Lead operational supplier reviews for allocated partners, driving OTIF, capacity, inventory accuracy and agreed improvement actions.
• Provide forward‑looking availability, risk and opportunity insight to regional, deployment, commercial and launch stakeholders.
• Coordinate readiness for priority launches, campaigns and business‑critical rework, ensuring material, quality and capacity dependencies are aligned.
• Analyse rework and co-pack costs, stock projections and operational performance, explaining variances and recommending corrective action.
• Provide robust inputs to supply reviews and S&OP, including scenarios, constraints, service implications and recovery plans.
• Lead defined process, reporting or systems improvements and embed consistent planning standards across the team and supply partners.
• Coach planners, share specialist knowledge and deputise for the Supply Planning Manager on operational forums when required.

Who you will work with

• Reports into the Senior Supply Planning Manager (Rework / Co-Pack)

About you

• Strong supply chain planning experience, including rework, co-pack, contract manufacturing or a comparable outsourced operation
• Deep understanding of WIP, packaging, components, inventory, purchasing, capacity and end‑to‑end material readiness
• Demonstrated ownership of complex portfolios, launches, constraints and recovery plans
• Excellent interpersonal, communication and influencing skills, with confidence challenging assumptions and recommending decisions
• Advanced Excel capability and strong working knowledge of ERP and planning systems
• Highly accurate, with the ability to assure data integrity and identify systemic issues as well as individual errors
• Advanced analytical and scenario‑planning skills, able to translate complex data into clear conclusions and actions
• Ability to prioritise across competing business needs and maintain control in a fast‑paced environment
• Resourceful and decisive in ambiguous situations, with strong problem‑solving and sound operational judgement
• Able to lead cross‑functional issue resolution without relying on formal authority
• Builds trusted relationships with senior stakeholders, colleagues and external supply partners
• Anticipates medium‑term risks and opportunities and acts early to protect service, launches and cost
• Demonstrates a growth mindset, coaches others and actively improves functional knowledge and ways of working

Charlotte Tilbury is a fast‑paced, dynamic and ever‑evolving environment where agility, ambition and a passion for excellence help our teams thrive. We look for people who want to grow, innovate and be part of a truly global #DreamTeam.

While we outline the experience and skills we believe set candidates up for success, they’re a guide - not a barrier. If you can demonstrate the capabilities needed for the role, we’d love to hear from you, whether you have more or less experience than listed.

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We’re a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your furry friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everyone, everywhere, to feel like the most beautiful and confident version of themselves. We bring this to life by welcoming people from diverse backgrounds, cultures, identities, and perspectives into our global team. A workforce that reflects the world around us helps us better serve our communities, our customers, our colleagues, and every candidate who takes part in our recruitment process.

Want a closer look at life at Charlotte Tilbury Beauty? Follow our LinkedIn page! For updates, stories, and behind-the-scenes moments.