Global Supply Planner

Charlotte Tilbury Beauty; Greater London; Hybrid; GBP 52,000 - 72,000; Full time

Benefits offered by this job

Hybrid work model

25 days holiday plus bank holidays

Product discount

Wellness benefits

Job summary

Charlotte Tilbury Beauty is seeking a Global Supply Planner to ensure world-class product availability for the brand. The role requires using data and systems to manage replenishment decisions while building strong supplier relationships.

The right candidate will develop supply planning and analytical skills, be self-starting, resilient, and able to prioritise with multiple stakeholders across regions and functions. Hybrid work model is offered.

Qualifications

• Experience in supply chain planning and replenishment processes.
• Strong interpersonal and influencing skills.
• Advanced Excel skills for data analysis.
• Detail-oriented and accurate to spot errors.
• Proven analytical ability to interpret data.
• Able to work at pace and manage multiple stakeholders.
• Resilient and capable of building trust across teams.

Responsibilities

• Ensure regional warehousing availability in line with active catalogue.
• Translate demand plans into actionable supply plans.
• Manage transactional processes in systems for call-offs and inventory updates.
• Collaborate with internal teams and coordinate regional supply deployment.
• Monitor availability and proactively resolve shortages.
• Drive deployment decisions during shortages based on priorities.
• Track KPIs such as service levels and inventory health.
• Partner with global teams to incorporate needs into the supply plan.
• Communicate risks and opportunities against stock profile.
• Oversee supplier releases and monitor on-time deliveries.
• Contribute to process improvement and standardisation.
• Contribute to S&OP process with planning insights.

Skills

Supply Chain Planning

Interpersonal communication

Analytical skills

Attention to detail

Ability to work at pace

Growth mindset

Tools

Excel

Job description

About Charlotte Tilbury Beauty

Founded in 2013 by world‑renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission: to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy‑to‑use, easy‑to‑choose, easy‑to‑gift icons, we've become one of the most talked‑about beauty brands on the planet - and the magic is only growing.

About Charlotte Tilbury Beauty

Founded in 2013 by world‑renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission: to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy‑to‑use, easy‑to‑choose, easy‑to‑gift icons, we've become one of the most talked‑about beauty brands on the planet - and the magic is only growing.

Today, we're a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Across the world, our Retail Teams and Magic Offices work hand‑in‑hand to shape the Charlotte Tilbury experience - from the glamour of London and the style capitals of Europe, to the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast‑growing innovation centres across APAC. Every region brings its own sparkle, culture and community, creating the unmistakable magic of Team Tilbury.

We're bold. We're disruptive. We're powered by creativity, innovation and industry‑leading tech. And as we continue to break records across countries, channels and categories, we're looking for extraordinary talent to join us.

About The Role

A key operational role within a rapidly expanding luxury beauty brand, the Global Supply Planner is responsible for delivering world class product availability for the Charlotte Tilbury brand.

The role requires the individual to use data, parameters and systems to manage replenishment decisions and processes whilst using excellent relationship management skills to gain supplier support.

This role provides the successful candidate with the opportunity to develop and hone supply planning and analytical skills. The right candidate will have to be self‑starting, will demonstrate resilience, can quickly prioritise and build strong relationships with multiple stakeholders in the business.

As a Global Supply Planner you will

• Responsible for availability in regional WHs in line with region specific active catalogue.
• Responsible for translating the demand plan into an actionable supply plan.
• Manages the transactional processes within systems that support order call off and time-based updates on inventory status / availability.
• Work collaboratively with internal stakeholders and coordinate supply deployment across regional markets.
• Monitor supply availability and proactively resolve deployment constraints and shortages
• Drive deployment decisions during supply shortages based on business priorities and allocation rules.
• Track deployment KPIs including service levels, inventory health, stock availability, and deployment adherence.
• Working collaboratively and building strong relationships with the global teams across operations, commercial, procurement and NPD, among others, to ensure their needs are considered in the supply plan.
• Communication of risks and opportunities against stock profile
• Day to day management of supplier releases into regions to monitor over / under / late / early deliveries to proactively manage availability communications
• Contributing to process improvement and standardisation of ways of working, both internally and with external stakeholders.
• Actively contributes to the S&OP process through planning insights, analysis, and stakeholder collaboration as required.

Who You Will Work With

• Reports into the Global Supply Planning Manager

About You

• Supply Chain Planning experience
• Excellent interpersonal, communication and influencing skills
• Advanced Excel user
• Accurate with attention to detail to be able to challenge and spot errors
• Proven analytical skills able to produce, interpret, draw conclusions and present data
• Ability to work at pace
• Resourceful in ambiguous situations
• Can grasp complex matters quicklyRapidly builds trustful relationships with a broad range of stakeholders
• Anticipates the future and plans ahead, even when confronted with setbacks
• Displays a growth mindset: is curious, willing to learn and unlearn, seeking out opportunities to continuously expand their functional knowledge and capabilities
• Open to feedback, acts upon it and shows tangible improvement in their development
• Conveys a positive, future‑oriented vision, challenging established paradigms and drives for transformation

Charlotte Tilbury is a fast‑paced, dynamic and ever‑evolving environment where agility, ambition and a passion for excellence help our teams thrive. We look for people who want to grow, innovate and be part of a truly global #DreamTeam.

While we outline the experience and skills we believe set candidates up for success, they're a guide - not a barrier. If you can demonstrate the capabilities needed for the role, we'd love to hear from you, whether you have more or less experience than listed.

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We're a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your furry friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everyone, everywhere, to feel like the most beautiful and confident version of themselves. We bring this to life by welcoming people from diverse backgrounds, cultures, identities, and perspectives into our global team. A workforce that reflects the world around us helps us better serve our communities, our customers, our colleagues, and every candidate who takes part in our recruitment process.

Want a closer look at life at Charlotte Tilbury Beauty? Follow our LinkedIn page! For updates, stories, and behind‑the‑scenes moments.