Senior Supervisor (Retail)

University of East Anglia; Norwich; On-site; GBP 24,000 - 26,000; Full time

Job summary

The University of East Anglia is seeking an enthusiastic supervisor for The Shop@UEA in its Retail Department. This full-time role, available immediately, involves overseeing stock management and leading a team of primarily student staff. The successful candidate will balance evening, early morning, and weekend shifts while enjoying generous time off during university closure periods.

Benefits

34 days annual leave including Bank Holidays

Opportunities for leave during summer months

Qualifications

• Previous supervisory experience in retail is essential.
• Ability to lead and coach a temporary staff team.

Responsibilities

• Perform warehouse duties and stock management.
• Deputize for management as required.
• Manage ordering and administration tasks.

Skills

Leadership

Team Coaching

Customer Service

Job description

1 week ago Be among the first 25 applicants

University of East Anglia provided pay range

This range is provided by University of East Anglia. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Sport and Commercial Services

Retail Department

Ref: GG686

Salary on appointment will be £24,344 per annum with an annual increment up to £25,733 per annum.

UEA Retail & Catering Services are seeking a confident and enthusiastic supervisor to become part of the supervisory team at The Shop@UEA.

Previous supervisory experience within the retail industry is essential and you must have the ability to lead and coach a team, as our services are primarily staffed with temporary, mainly student, staff.

The role is a combination of:

• Warehouse duties
• Deputising for management
• Ordering of stock and stock management
• Administration

Due to the nature of the business, the role will involve evenings during term-time, early mornings and weekends. Working hours are 36.25 per week, working on a rota basis any five days in seven.

You’ll enjoy time off during our closure periods over Christmas and Easter and have an increased opportunity to take leave during the summer months compared with the rest of the retail industry.

If you are passionate about your career and looking for a good work life balance, this could be the ideal role for you. If you meet all the essential requirements on the person specification, we would love to hear from you.

This full-time post is available immediately on an indefinite basis.

Further information on our great benefits package, including 34 days annual leave inclusive of Bank Holidays and additional University Customary days can be found on our benefits page.

Closing date: 12 June 2025

The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Education, Customer Service, and Other

• Industries

  Higher Education and Retail

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