Senior Supervisor

Mitie Cleaning & Hygiene Services; Peterborough; On-site; GBP 17,000 - 25,000; Full time

Benefits offered by this job

Holiday entitlement

Pension contributions

MiDeals discounts

Cycle to work

Extra holiday options

Salary sacrifice schemes

Job summary

Mitie Cleaning & Hygiene Services is seeking an experienced Senior Supervisor to lead a cleaning team within a fast-paced logistics and distribution site. You will support the Site Manager with recruitment, training, and performance development, ensuring high standards of cleanliness and safety across designated areas.

The role requires strong leadership, excellent communication, and the ability to manage priorities in a dynamic environment.

Qualifications

• Previous supervisory experience, preferably in cleaning/facilities management
• Strong leadership and communication skills
• Organised and able to manage competing priorities in a fast-paced environment
• Good spoken and written English; may require language assessment

Responsibilities

• Lead, develop and coach the cleaning team to meet service standards
• Support Site Manager with recruitment, inductions and training
• Conduct site walks, audits and budget-related activities
• Ensure safety, compliance and use of approved chemicals/equipment
• Promote positive relationships with customers and colleagues

Skills

Supervisory experience

Leadership

Strong communication

English language

Job description

Salary: £15.38

Flexi start/ finish times to business needs

Better places, thriving communities.

Hours: 9hr shift (including 0.5 hr unpaid break) Flexi start/ finish times to business needs

Shift Pattern: 5 days out of 7

Contract: Permanent

Mitie have a new opportunity!

At Mitie, our people are our greatest strength, and we're committed to creating a workplace where you can thrive and perform at your best every day. We're looking for an experienced Senior Supervisor to support the delivery of cleaning services within a fast-paced logistics and distribution environment. You'll play a key role in leading and developing the team, maintaining high standards of service, and ensuring the site operates safely and efficiently.

In this role, you will support the Site Manager in recruiting, leading, and developing the team. You will coordinate and deliver required training, ensure designated areas are maintained to agreed cleanliness standards, and oversee the completion of daily, weekly, and periodic tasks. You will conduct regular site walks and weekly audits, support budget management and agreed performance targets, ensure inductions are completed, and help implement development plans for team members. You will also support the management of disciplinary and grievance processes where required. A full working knowledge of cleaning equipment, materials, and approved chemicals is essential, and you will be expected to attend all necessary training to ensure their safe and effective use. You will promote a positive safety culture, encourage safe working practices, and build effective relationships with customers, stakeholders, and colleagues.

What You'll Get In Return

• holiday entitlement
• pension contributions
• discount through MiDeals to over 850 high street retailers
• cycle to work
• options to buy extra holiday
• save as you earn scheme
• share incentive plan
• recognition and wellbeing incentives such as Mitie Stars & our Employee of the Month Scheme
• a free virtual GP service
• access to our online e-learning platform

What We're Looking For

We are looking for a hardworking, reliable, and motivated individual with a flexible approach who works well as part of a team.

The ideal candidate will have previous supervisory experience, preferably within a cleaning, facilities management, or operational environment. You will possess strong leadership and communication skills, be organised, and be able to effectively manage priorities in a fast-paced environment. Good spoken and written English is essential, and you may be required to complete an English language assessment. The successful candidate will be required to complete a Basic Disclosure (DBS Check) and undergo a drug and alcohol screening test.

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants.