Cleaning Supervisor

Mitie Group plc.; Norwich; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Holiday entitlement

Pension contributions

Discounts to over 850 retailers

Cycle to work scheme

Save as you earn scheme

Free virtual GP service

Free hot and cold drinks

Job summary

Mitie Group plc in the United Kingdom is seeking a Supervisor to manage a warehouse cleaning and waste team. You will supervise/operate equipment, ensure safety guidelines are followed, and liaise with the Site Manager on shift operations.

Daily duties include checks of machinery, monitoring waste, addressing customer inquiries, and completing ad-hoc tasks. The role requires English communication, DBS check, and a willingness to engage in training.

Qualifications

• Previous supervisor experience.
• Good customer focus and service skills.
• Ability to prioritise workload effectively.
• Good organisational skills.
• Communicative English is essential.
• Awareness of Health and Safety legislation.
• Able to complete DBS check and screening.

Responsibilities

• Supervise/operate cleaning equipment per guidelines.
• Carry out daily and weekly machinery checks and report faults.
• Ensure Health & Safety procedures are followed.
• Liaise with Site Manager on shift operation.
• Monitor waste using weekly checklists and procedures.
• undert ake cleaning and ad-hoc duties as required.
• Deal with customer complaints and attend training sessions.
• Ensure equipment and materials are secured when not in use.

Skills

Supervisor experience

Customer focus

Prioritisation

Organization

Health and Safety awareness

English communication

DBS check

Job description

In your new role as Supervisor, you'll be working within a warehouse environment as part of our cleaning and waste team. You will supervise/operate specific equipment, cleaning practises and use of chemicals to the correct operational guidelines. Your duties will include carrying out daily and weekly checks of all machinery, reporting any faults to the Site Manager, ensuring that all Health & Safety is understood and adhered to, liaise with the Site Manager in shift operation, and help monitor the waste produced using the weekly checklists and monitoring procedures. All equipment will need to be reviewed, verifying that they are kept clean and equipment and materials are left secured when not in use. You will need to undertake any cleaning and ad-hoc duties according to the needs of the business, deal with customer complaints, attend appropriate training sessions, and ensure awareness of the Company/Client statutory fire and safety regulations.

In order to be successful in this role, you will need to have previous supervisor experience, good customer focus and service skills, the ability to prioritise workload effectively and good organisational skills. You should be able to work from your own initiative, have good awareness of Health and Safety legislation. Communicative English is essential, and you may be required to take an English language assessment. You will be required to complete the Basic Disclosure (DBS Check) and undertake a drug and alcohol screening test.

Since 1987, Mitie's 84,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

• In return, we will offer you a wide range of excellent benefits including:
• Holiday entitlement
• Pension contributions
• Discounts to over 850 high street retailers
• Cycle to work scheme
• Access to Save as you earn scheme and share incentive plan
• A free virtual GP service
• Free hot and cold drinks

Plus, we love to recognise our colleagues for their hard work. We do this through our Mitie Stars programme and our Employee of the Month Scheme. We also involve colleagues throughout the year when we celebrate holidays and events, We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we'll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .