Senior Subway Artist Supervisor

Sodexo Group; Stoke-on-Trent, Newcastle Road; On-site; GBP 22,000 - 30,000; Full time

Job summary

Join a forward-thinking company as a Senior Subway Artist - Supervisor, where you will lead a dynamic team in providing exceptional service at a renowned healthcare facility. This role involves overseeing food production, maintaining high standards of hygiene, and ensuring customer satisfaction. With a focus on personal growth, the company offers a supportive environment where you can thrive. Enjoy a range of benefits, including mental health support and career development opportunities, all while making a positive impact on the lives of patients and staff. Be part of a team that values your contributions and encourages you to succeed.

Benefits

Mental Health and Wellbeing Support

Employee Assistance Programme

Health and Wellbeing App

Discounts Scheme

Salary Finance Platform

Retirement Plan

Death-in-Service Benefit

Learning and Development Opportunities

Cycle to Work Scheme

Volunteering Opportunities

Qualifications

• Experience in food preparation and service in a fast-paced environment.
• Strong customer service and interpersonal skills are essential.

Responsibilities

• Oversee Subway production and ensure compliance with standards.
• Lead the team during service periods and maintain stock levels.
• Deliver exceptional customer service and uphold hygiene standards.

Skills

Food Preparation Experience

Customer Service Skills

Time Management

Interpersonal Skills

Ability to Work Under Pressure

Organizational Skills

Positive Attitude Towards Learning

Education

Level 3 Food Safety

Job description

Lead with empathy. Belong in Health and Care.

As aSenior Subway Artist - Supervisor at Sodexo in Subway, The Lyme Building, Royal Stoke Hospital, Newcastle Road, Stoke-On-Trent ST4 6QG, you will oversee our retail operations, support the activities of the retail team, and give our patients, visitors, and staff outstanding customer service. Your daily encounters with many of these people can help lessen some of the stress that is often associated with hospitalisation. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What you’ll do:

• Oversee production of Subway produce for daily service in line with specifications
• Ensure food storage and prep comply with Subway and Sodexo standards
• Lead the team during key service periods
• Monitor produce stock levels and maintain product availability
• Receive, check, and store deliveries
• Maintain a safe working environment for staff and guests
• Uphold personal hygiene and uniform standards in line with brand expectations
• Deliver high standards of customer service to achieve survey results
• Promote both Subway and Sodexo brands at all times
• Support completion of Weekly/Monthly inventory stock takes to comply with Subway and Sodexo standards
• Place weekly orders to maintain store operations
• Declare tills daily, capturing bread count at the end of service
• Support performance and people management needs of staff
• Deliver monthly Sodexo Great Training Program, annual appraisals, and competency checks
• Maintain stock rotation to minimize waste or spoilage
• Stay informed on current promotional activity and ensure adequate stock holding
• Undertake additional duties and projects as requested by management to ensure smooth Subway/Retail operations.

What you’ll bring:

• Previous food preparation and service experience
• Experience in a fast-paced customer-facing business
• Level 3 Food Safety (preferable)
• Good standard of literacy and numeracy
• Excellent interpersonal skills and ability to communicate effectively with customers, clients, and staff at all levels
• Strong time management and organisational skills
• Ability to work well under pressure
• Ability to meet performance criteria, particularly regarding hygiene and safety standards
• Positive attitude towards learning and identifying personal training needs
• Self-motivated
• Ability to work effectively as part of a team

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment.
• Competitive compensation.
• Full training and full protective uniform supplied.

Ready to be part of something greater? Apply today! Join a team that values you for being you.

Package Description

Feed our customers and we’ll fuel your career.

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Location: Royal Stoke Hospital, Newcastle Road, Stoke-On-Trent, United Kingdom