Senior Style Advisor (Supervisor)

MINT VELVET; Bishop's Stortford; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading fashion retailer seeks a Supervisor for their store operations in Bishop's Stortford. This role involves ensuring high customer service standards, maintaining visual presentation, and supporting team dynamics. Ideal candidates are experienced in fashion retail, passionate about style, and possess excellent interpersonal skills.

Benefits

30 days holiday including bank holidays

Discretionary quarterly bonus

Staff discount

Clothing allowance

Career development opportunities

Qualifications

• Previous experience as a key holder or supervisor in fashion retail.
• Passion for fashion and excellent customer service skills.
• Ability to work well within a team and inspire others.

Responsibilities

• Assist in all aspects of store operations including opening & closing and stock control.
• Ensure exceptional customer service standards are met.
• Achieve outstanding visual presentation in line with company guidelines.

Skills

Customer Service

Teamwork

Fashion Awareness

Job description

Support the Store Manager

Assist in all aspects of store operations, including opening & closing, stock control, and maintaining a welcoming environment for both team and customers.

Market Awareness

Demonstrate a strong understanding of Mint Velvet's market position and competitors, using insights to identify and act on opportunities or concerns affecting your store.

Customer Service

Ensure exceptional customer service standards are met, including delivering our Personal Styling offering.

Visual Standards

Achieve outstanding visual presentation in line with Mint Velvet's guidelines, creating an inviting and stylish store environment that enhances the customer experience.

Personal Development

Proactively pursue personal growth and continuously seek to improve performance.

Policies and Procedures

Follow all company policies and procedures to ensure a sound and effective store operation.

Candidate Profile

Ideally, you will have previous experience as a key holder or supervisor in fashion retail, a passion for fashion, excellent customer service skills, and the ability to work well within a team. You should be an inspiring, helpful, and knowledgeable role model who embodies the Mint Velvet style.

Benefits

We offer a competitive salary, career development opportunities, 30 days holiday (including bank holidays), a discretionary quarterly bonus, staff discount, clothing allowance, and a dynamic working environment.

Application Process

If you are passionate and experienced, please submit your CV along with a brief explanation of why you want to join us. We look forward to hearing from you!