Senior Strategist, Brand, Senior Consultant, London

Do you want to shape the future of customer experience? We do too.

What impact will you make?

Deloitte Digital is looking for talented and passionate Brand Strategy Consultants and Senior Consultants to join our growing team in London. As a key member of our team, you'll help our clients transform their businesses, define their future strategies and create remarkable customer and employee experiences.

We’re looking for people who are natural initiative-takers, who bring out the best in others, are brilliant listeners and can grow our business without compromising standards, integrity or culture.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

Use a rich mix of creativity, rigor, empathy and logic to solve complex briefs:

• Act as the brand expert and main brand strategy thinker on multi-disciplinary teams.
• Contribute to, and often lead, core deliverables and workstreams of brand projects.
• Assist and sometimes own new business efforts, collaborating with a wide range of partners across the business to put our brand offer into practice.
• Be an active voice in strategy and project teams - planning brainstorms and shaping discussions with energy and creativity.
• Develop and shape points of view on how brand and creativity can transform organisations.
• Deliver outstanding work that you are proud of.
• Develop relationships with clients that continue to further our work and reputation.
• Collaborate with teammates to continue defining our practice, offer, tools, methodologies and our industry more broadly.
• Contribute to the team by participating and running community events outside of client and project work.

Connect to your skills and professional experience

Overall, you’re an ideas person, problem solver and a hands-on doer – that’s important. You know it takes a mix of people to do amazing work, so you love collaborating with and learning from people with different skills, backgrounds and perspectives. If you have an interesting or unusual mix of skills yourself, even better.

• Experience in brand strategy roles, and/or strategy, innovation, creative consulting, writing (or equivalent) or related fields.
• Experience contributing to, and leading key aspects of strategic thinking on brand transformation programmes and across different types of brand strategy and creative brief.
• Experience developing successful pitches and new business efforts as part of a team.
• Experience of conducting and using audience research, and of working with creative and design teams.
• Keen awareness of the commercial realities of project delivery.
• Experience contributing to development of brand tools, approaches and methodologies that create business value.
• Experience designing client engagements, and advising and presenting recommendations to clients.
• Strong leadership skills, ideally with experience of managing and mentoring a small number of colleagues to achieve their goals.
• Strong persuasive writing and communication skills, able to author inspiring narratives and build convincing presentations.
• Demonstrated ability to work efficiently and effectively despite ambiguity, unknowns and curve balls, and transition seamlessly between collaborative and solo work.
• A strong belief in the role of creativity and creative strategy to drive business change.
• A passion for learning about the world including the latest developments in culture, technology, business and organisational transformation.
• You will bring deep enthusiasm, lots of ideas and a big smile to our fast-growing team.

Connect to your business - Technology and Transformation

Distinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters.

Customer

Human connections are integral to business. We combine people, ideas and technology to support our clients to build strong connections. For example, through commerce, customer design and sales services.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

“I’ve never experienced another business culture that’s so unafraid to break traditional boundaries and is so forward looking in its strategy and approach.” - Gillian, Technology and Transformation

“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.” - Dan, Technology and Transformation

Our hybrid working policy

You’ll be based in Virtual community London with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers