Senior Strategic Account Manager (Marketing)

Outfly; Greater London; Hybrid; GBP 55,000 - 65,000; Full time

Job summary

A leading agency in London is seeking a Senior Strategic Account Manager to drive growth and manage client relationships. The role involves overseeing marketing projects, ensuring alignment with business objectives, and fostering long-term partnerships. Ideal candidates will have a strategic mindset and strong communication skills, with a focus on delivering measurable results.

Benefits

Hybrid work model

24+ days holiday

£200 personal learning allowance

Work from Anywhere Week

Vitality private health insurance

75% off spa breaks & free cinema tickets

Share options for loyalty

Flexible working hours

Qualifications

• 4+ years experience in account management within a marketing agency.
• Outstanding communication skills to work with C-suite executives.

Responsibilities

• Manage resource allocation and strategic execution for client projects.
• Act as key contact across marketing projects ensuring measurable success.

Skills

Communication

Relationship-building

Strategic mindset

Proactive approach

Education

Bachelor's Degree

Job description

Senior Strategic Account Manager (Marketing)

Senior Strategic Account Manager (Marketing)

At Outfly, we’ve spent 15 years disrupting the traditional agency model to build something better — an innovation and acceleration agency that partners with bold, disruptive startups, innovative scale-ups and game-changing accelerators.

We don’t just deliver services; we embed ourselves in teams, helping them solve critical challenges in brand, growth, product and innovation. Whether it’s refining messaging, launching new ventures, or scaling impact-driven businesses, we work alongside founders, investors and innovation leaders to accelerate real results.

For the first time in our history, Outfly is scaling. We’ve restructured over time to become leaner, faster and more impactful than ever before, expanding our unique strategic partner network and building deeper, long-term relationships with high-growth businesses.

Now, we’re looking for someone to help drive this next stage of growth. Someone who can sit at the intersection of strategy, execution and relationships, ensuring we continue to deliver high-impact, transformational results for our partners.

If you’re tired of being boxed in, working weekends and making incremental changes for brands that don’t align with your values, keep reading. You might have just found your next move…

About the role

Your role is to be the constant in the equation — the strategic bridge between Outfly, our strategic partners, and our clients. You’ll manage resource allocation, strategic execution and client success, ensuring that every project stays aligned with business objectives and delivers real impact. You will also be responsible for overseeing and running marketing projects, advising clients, and devising the best strategies to achieve their goals.

You’ll be at the core of Outfly’s strategic partner network, working with world-class consultants, fractional executives and subject matter experts.

From the moment our business team scopes a project, you’ll help translate objectives into clear roadmaps, allocate resources and oversee execution. Throughout the partnership, you’ll proactively identify new opportunities for growth, ensuring we continue to add value and strengthen relationships.

This role blends marketing strategy, execution and client development, working closely with our Client Success Director, Strategic Partners, and Delivery Partner Network to ensure that every project delivers measurable, business-driven results.

Beyond execution, you’ll act as a key relationship owner, ensuring clients see measurable success, guiding them towards strategic growth and fostering long-term partnerships. Your role is to keep projects and relationships on track, ensuring Outfly remains a trusted and indispensable partner.

What you’ll be doing:

• Acting as the key contact across marketing projects, ensuring seamless execution and measurable success.
• Developing and advising clients on best-practice marketing strategies with the help of a wider team, overseeing project execution to ensure alignment with these strategies.
• Managing our strategic partner network, matching the right experts to the right projects, and ensuring smooth collaboration.
• Managing resource allocation, keeping projects on time and on budget while maintaining Outfly’s high-quality standards and optimising results.
• Working alongside our Head of Marketing, Strategic Partners and Delivery Partners to ensure strategic roadmaps, project roadmaps, and individual projects are executed effectively — from big-picture planning down to the fine details of delivery.
• Identifying potential opportunities for growth and supporting the development of next-phase strategies with clients.
• Contributing to ongoing strategic alignment, ensuring that client engagements remain aligned with business objectives and adapt to shifting priorities.
• Acting as the go-to person for both clients and internal teams, ensuring clarity, accountability and alignment at every stage.

The skills you’ll need

To thrive in this role, you’ll have:

• 4+ years experience in account management, ideally within a marketing or innovation agency.
• A strategic mindset, able to translate business challenges into structured marketing plans and oversee their execution.
• Developing detailed project plans, defining scopes and setting milestones.
• Understanding client needs and objectives, translating them into actionable project briefs and contributing to client satisfaction and retention.
• Outstanding communication and relationship-building skills, able to work with C-suite executives and founders with confidence.
• Experience in managing external consultants or a distributed team.
• A proactive approach, able to identify opportunities, problem-solve and drive additional value.
• The ability to balance big-picture thinking with hands-on execution, ensuring both strategy and delivery are aligned.

Package:

• Hybrid work model (2 days remote if preferred) from our Shoreditch office.

• 24+ days holiday, including 3 mandated days at Christmas (plus bank holidays).

• £200 personal learning allowance per year.

• “Work from Anywhere Week” annually.

• Vitality private health insurance, including on-demand therapy, physiotherapy and

Headspace.

• 75% off spa breaks & free cinema tickets.

• Share options for loyalty.

• Cycle2Work, Tech4Work, and Electric Vehicle schemes.

• Flexible working hours (average Monday–Friday, 9:00am–6:00pm).

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Business Consulting and Services

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