Senior Store Manager

Unico Gelato & Caffe' Ltd; London; On-site; GBP 35,000; Full time

Job summary

A premium Italian gelato brand in London is seeking an experienced Senior Store Manager to oversee daily operations. You will lead a customer-focused team, ensuring exceptional service and adherence to Italian culinary traditions. Ideal candidates will possess significant managerial experience in the food and beverage industry and have a passion for training and developing team members.

Benefits

Bonus

Qualifications

• Minimum 3+ years of managerial experience in the food and beverage industry.
• Expertise in team development and customer engagement.
• Strong understanding of inventory management for perishable goods.

Responsibilities

• Oversee daily operations to ensure exceptional service.
• Lead by example and foster a strong work ethic.
• Recruit, train, and develop team members.

Skills

Team leadership

Customer engagement

Inventory management

Sales strategies

Communication skills

Job description

**Description**. We are seeking an experienced Senior Store Manager with a proven background in the food and beverage industry, specifically in high-quality, customer-focused environments. This role is critical in maintaining the essence of Italian craftsmanship and hospitality while driving team performance, enhancing customer loyalty, and improving store outcomes.. As a Senior Store Manager, you will collaborate closely with our General Manager to uphold our brand's commitment to excellence, identify areas for improvement, and implement strategies that deliver measurable results. This is an opportunity to lead a team in celebrating Italian culinary traditions and contributing to the growth of a premium brand in the F&B sector.. . **Responsibilities**. - Oversee daily operations of our Italian gelato, coffee, and pastries to ensure exceptional service and achievement of sales goals.. - Lead by example, fostering a strong work ethic and a culture of authentic Italian hospitality.. - Recruit, train, and develop team members, instilling a deep understanding of product knowledge, preparation techniques, and customer service standards.. - Monitor and manage inventory levels, including perishable ingredients, to minimize waste and ensure availability of fresh products.. - Collaborate on in-store marketing efforts to highlight seasonal specialties and signature items, attracting and retaining loyal customers.. - Ensure full compliance with health, safety, and food handling regulations.. - Analyze store performance, identify growth opportunities, and execute improvement plans aligned with the brand’s ethos.. . . **Qualifications**. - Minimum 3+ years of managerial experience in the food and beverage industry, preferably in artisan gelato, pastry, or specialty coffee shops.. - Proven ability to lead, inspire, and motivate teams in a fast-paced, customer-centric environment.. - Expertise in team development, customer engagement, and sales strategies specific to premium F&B businesses.. - Strong understanding of inventory management, including the challenges of handling fresh and perishable goods.. - Excellent leadership and communication skills, with a passion for delivering authentic Italian hospitality.. - Strategic thinker with the ability to identify operational inefficiencies and implement effective solutions.. . . This leadership role demands dedication, vision, and a passion for Italian culinary traditions. . . Annual Budget: £35,000

Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: £35,000 yearly
Benefits: Bonus

About Unico Gelato & Caffe' Ltd:

Unico Gelato is an Italian delicatessen specialising in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes.