Senior Store Assistant — Lead & Deliver Exceptional Service

Toolstation Limited; Stafford; On-site; GBP 1,240,000 - 1,515,000; Part time

Benefits offered by this job

30 days holiday

Company pension

Bonus scheme

Cycle to work

Job summary

Toolstation Limited in Stafford is seeking a Senior Store Assistant for 20 hours per week. The store opens from 7 AM to 8 PM, so you must be able to manage early starts and late finishes, with local applicants encouraged to apply.

You will be the friendly face of Toolstation, helping customers find items, handling deliveries and warehouse tasks, and stocking shelves. You may also support colleagues and provide short-term supervision when needed.

Qualifications

• Experience as a key holder or supervising team members.
• Strong customer service orientation and punctual reliability.
• Flexible, proactive and able to support a fast-paced store environment.

Responsibilities

• Assist customers and stock shelves.
• Handle deliveries and warehouse tasks.
• Open/close the store and provide short-term supervisory cover when needed.
• Promote Toolstation Club and Trade Accounts to customers.

Skills

Keyholder experience

Customer service

Team flexibility

Reliability

Job description

Toolstation Limited in Stafford is seeking a Senior Store Assistant for 20 hours per week. The store opens from 7 AM to 8 PM, so you must be able to manage early starts and late finishes, with local applicants encouraged to apply.

You will be the friendly face of Toolstation, helping customers find items, handling deliveries and warehouse tasks, and stocking shelves. You may also support colleagues and provide short-term supervision when needed.