Senior Store Assistant - Keyholder

Travis Perkins plc; Nuneaton; On-site; GBP 18,000 - 22,000; Part time

Job summary

Join a leading retailer as a Senior Store Assistant in Nuneaton. This role involves engaging with customers, managing deliveries, and maintaining store standards. With opportunities for growth and a supportive environment, it's perfect for those seeking a fast-paced, customer-focused career.

Benefits

22 days holiday + Bank Holidays

Company pension scheme and life assurance

Bonus scheme

Cycle-to-work program

20% discount across Travis Perkins companies

Health and wellbeing support

Financial education and recognition awards

Discounts at over 1,000 retailers

Qualifications

• Retail experience preferred but not essential.
• Keyholder responsibility and supervisory cover when needed.

Responsibilities

• Help customers find products and handle deliveries.
• Maintain store standards and cleanliness.
• Promote Toolstation Club and Trade Accounts.

Skills

Customer Service

Reliability

Teamwork

Job description

What you'll do

Senior Store Assistant in Nuneaton

20 hours per week

We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.

At Toolstation, we're focused on helping you grow with us. Many of our managers started on the shop floor and now run their own stores or oversee operations. If you're after a fast-paced role with an employee-focused retailer passionate about customer satisfaction, this could be the perfect fit for you!

This is more than just a store job. You’ll be the friendly face of Toolstation, helping customers find what they need, and you'll also handle deliveries, warehouse tasks, and stock shelves. Be prepared for varying temperatures and physical work. If you care about doing a good job and providing great service, you'll fit right in.

This role includes accountability for supporting colleagues to deliver a great customer experience. Retail experience is not essential, but some experience as a key holder or supervising team members is preferred.

Get stuck in: Handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.

Provide outstanding service: Engage with customers and stay efficient during busy times to ensure a great experience.

Ask the right questions: Show genuine interest in customers' projects to help them find everything they need.

Be proactive: Promote Toolstation Club and Trade Accounts, signing customers up for deals and competitive prices.

Keyholder responsibility: Open and close the store, assign daily tasks, and provide short-term supervisory cover when needed.

What you'll bring

A friendly personality: Help maintain store standards and create an enjoyable workplace.

Reliability: Be dependable and flexible to support customers and team members.

Accountability: Take charge in previous roles and step up when needed.

Your best self: Bring energy, enthusiasm, and let your personality shine.

What you'll get

Why Join Us?

At Toolstation, your career is in your hands. Opportunities for advancement, role diversification, and internal progression are supported through training, including our Toolstation Academy and Apprenticeship programmes.

Benefits include:

• 22 days holiday + Bank Holidays
• Company pension scheme and life assurance
• Bonus scheme and cycle-to-work program
• Save and buy as you earn options
• 20% discount across Travis Perkins companies
• Health and wellbeing support via Aviva Digicare+
• Financial education, support, and recognition awards
• Discounts at over 1,000 retailers

About Toolstation

We are one of the UK’s fastest-growing retailers of tools, accessories, and building supplies. As part of Travis Perkins plc, we serve trade professionals, DIY enthusiasts, and self-builders. Our growth offers exciting opportunities for ambitious individuals.

To apply

Interested? Visit www.toolstationjobs.com or click apply. We are committed to equal opportunity and encourage applications regardless of gender, race, age, sexual orientation, religion, or disability.