Senior Store Assistant - Keyholder

Travis Perkins plc; Ludlow; On-site; GBP 18,000 - 22,000; Part time

Job description

What you'll do

Senior Store Assistant in Ludlow

20 hours per week

We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.

At Toolstation, we're not just looking for what you can bring to us today – we’re focused on helping you grow with us. Many of our managers started out on the shop floor and now run their own stores or oversee operations. If you're after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you!

This is more than just a store job.

You’ll be the friendly face of Toolstation, helping customers find what they need, but you'll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.

This position involves supporting colleagues to deliver a great customer experience. While retail experience is not essential, some experience as a key holder or supervising team members is required.

Get stuck in: Handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.

Provide outstanding service: Always offer a great experience, whether chatting with customers or working efficiently during busy times.

Ask the right questions: Show genuine interest in customers' projects to help them find everything they need.

Be Proactive: Promote Toolstation Club and Trade Accounts, signing customers up for great deals and prices.

Keyholder responsibility: Open and close the store, assign daily tasks, and provide short-term supervisory cover when needed.

What you'll bring

A friendly personality: Help maintain high store standards and create an enjoyable workplace.

Reliability: Be dependable and support your team and customers with flexibility and commitment.

Accountability: Take charge when needed and step up in previous roles.

Your best self: Bring energy, enthusiasm, and let your personality shine.

What you'll get

Why Join Us?

At Toolstation, your career is in your hands. Opportunities for advancement, role exploration, and internal progression are available. We support your growth with training, including our Toolstation Academy and Apprenticeship programmes.

Benefits include:

• 22 days holiday + Bank Holidays
• Company pension scheme and life assurance
• Bonus scheme and cycle-to-work program
• Save and buy as you earn options
• 20% discount across all Travis Perkins companies
• Health and wellbeing support via Aviva Digicare +
• Financial education, support, and recognition awards
• Discounts at over 1,000 retailers

About Toolstation

We’re one of the UK’s fastest-growing retailers of tools, accessories, and building supplies. As part of Travis Perkins plc, we serve trade professionals, DIY enthusiasts, and self-builders. Our expansion offers exciting growth opportunities for ambitious individuals.

To apply

Interested? Visit www.toolstationjobs.com or click apply. We are committed to equal opportunity employment and encourage applications regardless of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.