Senior Store Assistant - Keyholder

Travis Perkins plc; Bath; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking a Senior Store Assistant in Bath. This role is more than just a job; it’s an opportunity to grow with a dynamic retailer focused on customer satisfaction. You will engage with customers, manage store tasks, and support your team while enjoying benefits like a generous holiday allowance and a company pension scheme. If you’re reliable, friendly, and ready to take on keyholder responsibilities, this position offers a pathway to career progression within a thriving organization. Join a team where hard work and a positive attitude are truly valued!

Benefits

22 days holiday + Bank Holidays

Company pension scheme

Bonus scheme

Cycle to work program

20% discount across all Travis Perkins companies

Health and wellbeing support

Financial education and support

Discounts at over 1,000 retailers

Qualifications

• Experience in retail is a plus, but a positive attitude is key.
• Ability to handle deliveries and maintain store standards.

Responsibilities

• Assist customers and ensure a great shopping experience.
• Manage store operations as a keyholder, including opening and closing.

Skills

Customer Service

Reliability

Teamwork

Accountability

Job description

What you'll do

Senior Store Assistant (keyholder) in Bath

15 hours per week

We are looking for candidates who live locally and can easily commute to our store.
Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.

At Toolstation, we're not just looking for what you can bring to us today – we’re focused on helping you grow with us. Many of our managers started out on the shop floor and now run their own stores or oversee operations.
If you're after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you!

This is more than just a store job.

You’ll be the friendly face of Toolstation, helping customers find what they need, and you'll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.

This position involves supporting colleagues to deliver a great customer experience. While retail experience is not essential, some experience as a key holder or supervising team members is required.

Get stuck in: Handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.

Provide outstanding service: Engage with customers, offer assistance, and stay efficient during busy times to ensure a great experience.

Ask the right questions: Show genuine interest in customers' projects to help them find everything they need to complete their jobs effectively.

Be Proactive: Promote Toolstation Club and Trade Accounts, signing customers up for deals and competitive prices.

Keyholder responsibility: You’ll be trusted to open and close the store, assign daily tasks to the team, and provide short-term supervisory cover when needed.

What you'll bring

A friendly personality: Help maintain high store standards and create an enjoyable workplace.

Reliability: Be dependable, flexible, and committed to supporting customers and team members.

Accountability: Take charge in previous roles and be ready to step up when needed.

Your best self: Bring energy, enthusiasm, and let your personality shine.

What you'll get

Why Join Us?

At Toolstation, your career progression is in your hands. Opportunities to move up, explore different roles, or grow within the wider Travis Perkins Group are available. We support your development through training, including access to our Toolstation Academy and Apprenticeship programmes.

Benefits include:

• 22 days holiday + Bank Holidays
• Company pension scheme and life assurance
• Bonus scheme and cycle to work program
• Save and buy as you earn options
• 20% discount across all Travis Perkins companies
• Health and wellbeing support via Aviva Digicare +
• Financial education, support, and recognition awards
• Discounts at over 1,000 retailers

About Toolstation

We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders. Our store expansion and diverse group offer exciting growth opportunities for ambitious individuals.

To apply

Interested? Visit www.toolstationjobs.com or hit apply. We are committed to equal opportunity employment and do not discriminate based on gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.