Senior Staff Field Engineering

TN United Kingdom; London; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking a Senior Application Modernization Engineer to join their dynamic team. This role involves working closely with enterprise clients to modernize applications, leveraging cutting-edge technologies like MongoDB and Generative AI. You will play a pivotal role in guiding customers through complex transformations, ensuring they harness the full potential of modern software solutions. Collaborate with talented professionals, influence product development, and become a trusted advisor in the field. If you are passionate about technology and eager to make a significant impact, this opportunity is perfect for you.

Benefits

Flexible working hours

Remote work options

Professional development opportunities

Health and wellness programs

Travel opportunities

Generous vacation policy

Qualifications

• 5+ years of experience as a field engineer or full stack developer.
• Expert knowledge of enterprise software architectures and application development.
• Deep experience with relational databases and SQL.

Responsibilities

• Contribute to customer application modernization initiatives across the lifecycle.
• Work closely with Product and Engineering teams to influence product direction.
• Assist sales teams in evaluating opportunities with prospects and customers.

Skills

Enterprise software architecture

Application development methodologies

SQL and stored procedures

MongoDB

Generative AI concepts

Problem-solving skills

Communication skills

Education

Bachelor's degree in Computer Science or related field

Tools

MongoDB Atlas

Oracle

MS SQL Server

PostgreSQL

Sybase

Job description

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MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build anywhere—on the edge, on premises, or across cloud providers. With offices worldwide and over 175,000 developers joining MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

MongoDB is looking for an outstanding person to join our newly created Field Engineering team and take on a key role in our extended R&D organization. Field Engineering is linking the work of teams engaged on application modernization roles with our Product and Engineering teams.

This role can be based out of our London office or remotely in the UK region.

Many organizations have built up large estates of legacy applications. Lack of scalability and resilience, long development times, operating cost, and inability to run on cloud are common issues with these applications. To address these issues, organizations are engaging in large transformational Application Modernisation programs. MongoDB is recognized as the developer data platform of choice for transactional systems that provide the best scalability, resiliency and developer experience in the cloud as well as on premises. Organizations are continuously migrating workloads from these legacy applications to new platforms, often based on microservices, using MongoDB.

Such transformations are very time intensive and often risky. Tooling based on generative AI promises to accelerate these transformations in a way never seen before. Field Engineering is responsible for exploring the possibilities of Generative AI technologies and providing invaluable feedback to MongoDB’s R&D teams to drive future capabilities of MongoDB and the MongoDB ecosystem.

Application Modernization Field Engineers will work alongside project teams that are executing Application Modernisation projects with customers. The successful candidate will be responsible for evaluation, build, and applying tools in modernization projects, facilitating the usage of such tools and processes across the different project teams, identifying opportunities for tooling deployment, selecting potential 3rd party tools, contributing to the development of tooling prototypes and helping to shape the product roadmap.

Our ideal candidate will have

• 5+ years of experience as a field engineer or professional services consultant or full stack developer working directly with Enterprise clients
• Expert level knowledge about enterprise-scale software architectures, application development methodologies, and software deployment and operations
• Deep experience developing enterprise applications using relational databases, and employing SQL and stored procedures with Oracle, MS SQL Server, Sybase and/or PostgreSQL databases
• Experience of using and developing with MongoDB and JSON based Document models is highly desirable
• Problem solving skills, including the ability to collaborate across disciplines and teams to come up with creative solutions to technical and business challenges
• Willingness to dive into a complex domain, ask the right questions, and bring new software tools and technologies to the table to solve customer problems
• Great communication skills (both spoken and written), within the team and in customer meetings
• Good understanding of Generative AI concepts, tools, and services. Any experience to build new applications/tools using Generative AI is a big plus
• And finally, a strong interest in how AI supported toolchains can improve application development

Position Expectations

• Contribute to customer application modernization initiatives at any or all phases of the application lifecycle: assessment and analysis; planning and design; data modeling; application code conversion, development, test and build; integration and release configuration, production operations, application optimisation, and best practices adoption
• Test drive MongoDB migration products to deliver on customer use cases and drive adoption of the product. Deliver concise feedback to the rest of the development organisation
• Work closely with Product and Engineering teams to influence the direction of the MongoDB product roadmap
• Personally execute well-defined, outcome-focused projects, POC, MVP and everything in between. POCs including developing or extending existing tools when necessary and appropriate for customer success, with an eye towards reusability and eventual integration with our products. These are often on premises at client locations
• Maintain a broad and deep technical understanding of the product line and the underlying technologies and protocols
• Work as part of a wider delivery team comprising consulting engineers from MongoDB Professional Services, project managers, and account teams
• Assist sales teams in evaluating opportunities with prospects and customers
• Willingness to work on site with customers for 7 days per month and to travel to Australia two weeks per year to collaborate with the Product development team

Success Measures

The Senior Application Modernization Engineer will be successful in this role when they can execute the following strategic tasks/responsibilities:

• Become an expert level user of MongoDB, and our tools current migration products
• Develop a playbook for customer application modernization engagements, in collaboration with other MongoDB Engineers, Product Management and Engineering
• Communicate complex technical proposals simply and convincingly to a wide range of audiences
• Provide unique insight into customer needs, product requirements and strategic opportunities by contributing experience from the field
• Gain the reputation as a trusted advisor with our field teams and customers
• Contribute to the success of customer application migration initiatives that they support