Senior, Specialist Solution Engineer

Salesforce; London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading technology firm in London is seeking a Specialist Solution Engineer focused on Partner Ecosystem Management. The role involves supporting deal cycles, creating necessary development assets, and attending promotional events. Ideal candidates will have a Bachelor's degree in Computer Science and at least 4 years of relevant experience with deep Salesforce knowledge. Join a dynamic team aiming to influence the future of partner management and channel strategy.

Benefits

Opportunities for continuous learning

Collaborative team environment

Dynamic work environment

Qualifications

• 4+ years of experience in Solution Engineering or relevant roles.
• Deep experience in the Salesforce Platform is required.
• Strong oral and written communication skills.

Responsibilities

• Support deal cycles tied to Partner Ecosystem and Channel Revenue Management Solutions.
• Create and develop assets for PEM teams and solutions.
• Attend events to promote solutions.

Skills

Technical communication

Problem-solving

Collaboration

Presentation skills

Education

Bachelor’s degree in Computer Science or related field

Tools

Salesforce Platform

Sales Cloud

Experience Cloud

Marketing Cloud

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category: Sales

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Are you a technically-minded, courageous communicator with a startup mentality and a passion for innovation? Do you thrive in a fast-paced environment where you can build, scale, and evangelize cutting-edge solutions? Salesforce is heavily investing in two key specialist teams and solutions: HR Service (soon to include ITSM) and Partner Ecosystem Management (an upgraded version of Partner Relationship Management). We’ve recently established these teams and are excited to continuously develop programming, assets, and foundational elements to drive the growth and success of these product portfolios.

Product Overview

As a Specialist Solution Engineer, you will be instrumental in demonstrating and evangelizing two critical solution areas:

• Salesforce Partner Ecosystem Management (PEM): The Hub for Partner Success — Our PEM solution provides a unified, scalable platform for businesses to manage their entire partner lifecycle.
• Salesforce Channel Revenue Solutions: Maximizing Channel Profitability — Complementing PEM, these solutions optimize the financial aspects of channel sales.

You’ll be helping clients:

• Streamline Partner Onboarding & Engagement: Simplify recruitment to ongoing collaboration to enable partners quickly.
• Boost Partner Productivity: Provide secure, customizable partner portals, automation tools, and integrated access to sales processes.
• Enhance Partner Enablement: Deliver targeted training, marketing content, and essential resources.
• Optimize Channel Strategy: Use insights and analytics to guide partner tiering, incentives, and business planning.
• Facilitate Seamless Collaboration: Foster real-time collaboration between internal teams and partners to accelerate deals.
• Automate Product-to-Cash Processes: Support end-to-end revenue generation on a single platform for one-time and subscription sales.
• Simplify Pricing & Quoting: Manage product catalogs, pricing models, and empower sales reps to configure products and generate quotes.
• Optimize Rebate and Incentive Programs: Manage rebate programs and payouts to build partner trust and loyalty.
• Gain Unified Visibility: Bring channel data into Salesforce for a complete view of partner activity and financial performance.
• Drive Channel Growth: Automate deal registrations, streamline claims, and provide insights into opportunities and payout statuses.

Responsibilities

A Specialist Solution Engineer aligns innovative strategies to technology solutions within complex accounts. This role partners with clients and internal teams to drive consensus on multi‑product technology solutions across Salesforce product lines. Key responsibilities include:

• Support deal cycles tied to Partner Ecosystem Management and Channel Revenue Management Solutions, including: Discovery Calls, Product Demonstrations, and technical architecture meetings.
• Create and develop assets and programming to scale PEM teams and solutions, including industry point-of-views, demo components/recordings, technical point-of-view documents, discovery guides, and workshop programming.
• Attend events to evangelize solutions (Salesforce World Tours, industry events, Dreamforce) and internally evangelize the solutions across Core and Service Cloud AEs and SEs.
• Stay up to date on product innovation to speak to and demonstrate key features and benefits.

Required Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, MIS, or equivalent relevant experience.
• Minimum of 4 years of professional experience in a Solution Engineering space or relevant adjacent roles.
• Deep experience and understanding of the Salesforce Platform is required.
• Strong oral, written, presentation, collaboration, and interpersonal communication skills.
• Ability to work as part of a team to solve technical problems in varied environments.
• Strong presentation skills, both virtually and in person.
• Value proposition-minded with strong business acumen.

Preferred Qualifications

• Preferred experience with Sales Cloud, Experience Cloud, and/or Marketing Cloud.
• Salesforce Admin 201 certification or similar technical certification preferred.
• Previous experience as a solution/sales engineer for a CRM company or similar technology.

What We Offer

• A dynamic, fast-paced environment with exciting challenges and opportunities to build compelling solutions.
• The chance to interact with the entire customer lifecycle, from discovery to solution implementation.
• Opportunities for continuous learning and professional development.
• A collaborative and supportive team environment that values innovation and fun.

Are you ready to be a part of an outstanding team that is selling into the world’s top organizations and help shape the future of partner and channel management?

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

We warmly invite applications from individuals with a severe disability status (Schwerbehinderung). Salesforce is committed to equality and creating a workplace that reflects society. We set ambitious goals for representation, emphasize accessibility and inclusion, and continuously learn and improve. Learn more about our inclusion initiatives here: https://www.salesforce.com/company/accessibility/workplace-resources/#ally-sf-benefits. In 2019, Salesforce joined The Valuable 500 to champion disability inclusion in business leadership. We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. We believe in creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications—without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.