Senior Speak Up Manager and Investigator

Phoenix Group Holdings; London; Hybrid; GBP 80,000 - 110,000; Full time

Job summary

Phoenix Group is seeking a Senior Speak Up Manager and Investigator in London. This pivotal role involves supporting the Speak Up programme, managing sensitive investigations, and promoting a culture of trust and accountability within the organization. Ideal candidates have significant experience in whistleblowing investigations and are committed to ethical practices.

Benefits

Private medical cover

38 days annual leave

Excellent pension

12x salary life assurance

Income protection

Volunteering days

Qualifications

• Significant senior experience in workplace investigations.
• Ability to conduct complex investigation interviews.
• Working knowledge of whistleblowing legislation.

Responsibilities

• Conduct legally compliant internal investigations into Speak Up allegations.
• Support the design and delivery of the Group’s Speak Up programme.
• Liaise with senior governance forums and present updates.

Skills

Investigative skills

Analytical skills

Communication skills

Integrity

Job description

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Senior Speak Up Manager and Investigator, London

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Client:

Phoenix Group Holdings

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

ff1f9c5222e8

Job Views:

4

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

Job Type:Permanent

Location: This role can be based from any of our offices and is likely to be mainly home based with occasional time spent in the office.

Flexible working:All of our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process.

Closing Date: 1.7.25

Salary and benefits. Up to £110,000 plus an indicative bonus range of 30%-60%,private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more

Who are we?

We want to be the best place that any of our 6,600 colleagues have ever worked.

We’re Phoenix Group, we’re a long-term savings and retirement business. We offer a range of products across our market-leading brands, Standard Life, SunLife, Phoenix Life and ReAssure. Around 1 in 5 people in the UK has a pension with us. We’re a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we’re not done yet.

The role

This is an excellent opportunity for an experienced investigator to join the Phoenix Speak Up (whistleblowing) team. Reporting into the Head of Speak Up, the successful candidate will support the delivery of our Speak Up programme, manage sensitive investigations and help to ensure a culture of trust across the organisation.

Working within a Speak Up team of three other investigators, and supported by the Speak Up Panel, this role will play a key part in maintaining the integrity of our processes and investigations. You will be responsible for conducting robust, legally compliant, evidence-led internal investigations into Speak Up allegations, helping keep our business safe.

The role will also support the design and delivery of the Group’s Speak Up programme, including but not limited to awareness and promotion activities, training, on-going enhancements, and governance reporting. Deputising for the Head of Speak Up on Speak Up matters where appropriate, this role may also involve liaison with the SMCR Whistleblowers’ Champion and presenting updates to senior governance forums such as ExCo and Board Audit and Risk Committees.

This role is best suited to a skilled investigator who has a passion for ethics, transparency, and organisational accountability, and someone who can act as an ambassador for an open culture, promoting psychological safety in delivery of all aspects of the role.

What are we looking for?

• Significant senior experience in Speak Up/whistleblowing, Conduct, HR or other relevant workplace investigations.
• Strong investigative and analytical skills with the ability to assess evidence, weigh risk and document findings clearly and concisely. Proven ability to conduct complex investigation interviews.
• Excellent written and verbal communications skills, including the ability to prepare reports and brief senior stakeholders.
• Working knowledge of whistleblowing legislation, regulatory and ethical reporting standards.
• High integrity with a deep commitment to fairness, non-retaliation and doing what is right.
• Experience investigating complex and sensitive allegations relating to material non-financial misconduct.

We want to hire the whole version of you.

We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you.

If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.

Please note that we reserve the right to remove adverts earlier than the advertised closing date. We encourage you to apply at the earliest opportunity.