Senior/Spa Therapist

Eden Hotel Collection Limited; Royal Leamington Spa; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading hospitality company in Royal Leamington Spa is seeking a Spa Therapist to provide exceptional spa treatments and personalized care to clients. The role requires experience in beauty therapy and a commitment to high standards of guest service. With a focus on holistic therapies, you'll consult with clients and help maximize revenue through proactive selling. This position offers generous benefits including 31 days of leave and discount perks.

Benefits

31 days of leave, increasing with service

Monthly tips from service charge/gratuities

Discounts at 800+ retailers and gyms

Access to Health & Wellness Plans

Sustainable commuting options

Free parking, meals on duty, and uniform provided

Qualifications

• Previous experience as a Beauty Therapist in a spa environment.
• Passion for providing high-quality holistic therapies.
• Ability to work weekends and bank holidays.

Responsibilities

• Deliver high-quality spa treatments exceeding guest expectations.
• Support manager in maximizing revenue through diary management.
• Promote high-quality spa retail products to clients.

Skills

Beauty Therapy Experience

Holistic Therapies

Exceptional Grooming Standards

Client Consultation Skills

Education

NVQ Level 3 in Beauty Therapy or Equivalent

Job description

We're proud winners of the AA Small Hotel Group of the year 2024-25, rated as a Top 30 Best Place to Work in Hospitality 2024 and in 2025 by The Caterer, and recently crowned Best Employer at the Springboard Awards for Excellence

As Spa Therapist, you will know and understand what it means to deliver amazing hospitality and will thrive on the challenge of always exceeding guest's expectations. You will provide treatments and a level of personal care and attention to clients which meets, at all times, the established benchmark of excellence. You'll consult with each client to fully understand their personal needs and be committed to delivering high quality, exceptional treatments. As a Spa Therapist you'll also be supporting your manager to maximise revenue through careful diary management and pro active selling of high-quality spa retail products such as TEMPLE SPA and JESSICA.

We understand that repetitive strain is a major cause of therapists having to give up their practice. All of our therapists are trained in Hands Free Massage, with the aim to expand their repertoire whilst freshening up their approach. We believe this to be an effective technique, which saves pressure on the hands/wrists, thereby helping our therapists to maintain a long and fulfilling career in the industry.

Responsibilities and Requirements

• Previous experience working as a Beauty Therapist, ideally within a spa environment; ideally you will be experienced in advanced treatments to take on senior therapist responsibilities.
• A passion to provide holistic and beauty therapies according to a five star spa service standard;
• Exceptional grooming standards;
• To have a beauty qualification at NVQ Level 3, or equivalent is essential;
• Availability to work weekends/bank holidays

Benefits

• Generous Time Off: 31 days of leave, increasing to 33 with service.
• Monthly Tips: Fairly shared service charge/gratuities, all paid on second paydate in the month.
• Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities.
• Wellbeing Center: Access to Hello Fresh recipes, fitness videos, and financial planning tools.
• Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access.
• Sustainable Commuting: Cycle-to-Work and Electric Vehicle Leasing options.
• Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties.
• The Happy Hub: Our reward and recognition platform where you can send peer-to-peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long-service vouchers.
• Genuine Wellbeing Support: We're here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action.
• Employee Comm's: Stay connected through Eden Engage for all the latest team news.
• Grow with Eden: Develop with us through apprenticeships and leadership programs like RISE & THRIVE.
• Family-Friendly Policies: Enhanced leave and return-to-work financial support for life's key moments.
• Everyday Essentials: Free parking, meals on duty, uniform provided and a footwear allowance.

Our Culture

We work together to create a truly inclusive workplace, where your voice matters, and real change happens:

• Your Voice Matters: Regular surveys that value your input.
• Real Action: 'You said, we did'-because we listen and respond.
• Sustainability Focus: Employee champions at every hotel and HQ.

We're proud members of the Hoteliers' Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team. Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. We are committed to equal opportunities and would like to encourage applications from underrepresented groups.