Senior Spa Therapist

TN United Kingdom; Newport; On-site; GBP 22,000 - 30,000; Full time

Job description

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- Join the ‘Greatest story in Hospitality’ by becoming one of our Spa ‘Hospitality Heroes’ at Celtic Manor Resort — one of the fantastic opportunities from ‘Manor to Marina’.

OUR IDEAL HERO WILL HAVE -

• VTCT NVQ Level 3 Beauty Therapy
• Minimum 24 months experience in a salon or spa as a Spa Therapist OR 12 months as a Senior Spa Therapist
• Ability to lead and motivate a team
• Stamina to perform at least 8 hours’ worth of treatments daily
• Consistent delivery of treatments to a 5* standard

IMPLEMENTING OUR ‘YES YOU CAN’ PHILOSOPHY, YOU WILL -

• Deliver professional internal/external customer service to the standards trained by the Department
• Ensure safe operation of all equipment and stock in accordance with health and safety requirements
• Maintain cleanliness and presentation of your working environment
• Assess business needs and delegate responsibilities for smooth operations
• Resolve customer complaints escalated from team members, benefiting the resort and customers
• Attend Departmental Briefings in the absence of the Assistant Spa Manager and Spa Manager, ensuring good communication
• Lead by example, working with the team and demonstrating strong front-of-house and customer care skills

BE RECOGNISED AND REWARDED -

As a ‘Hospitality Hero’, enjoy benefits such as:

• Access to career development training from day one
• Discounts on food, beverage, and hotel stays
• Discounted leisure membership
• Free GP virtual appointments
• 24/7 wellbeing helpline
• NEST pension scheme
• Social Club
• Staff appreciation events
• Monthly and annual awards

GROW WITH US -

As a Celtic Collection employee, you will be able to say:

• I am equipped, trained, and supported to do my best
• I am proud to be part of The Celtic Collection and would recommend it to others
• I work in an inclusive, friendly, positive, and constructive environment
• I am encouraged to learn, grow, and develop, trying new things in my role
• I am thanked and recognized for my work, and my ideas are valued
• I am clear about our ambitions and contribute daily

RECRUITMENT INFO -

We reserve the right to close this campaign early if we receive many applications. All applicants must be eligible to live and work in the UK, with proof required during recruitment. Celtic Collection is an equal opportunities employer and welcomes applicants of all ages.