Senior Spa Beauty Therapist

Bannatyne Ltd.; Cardiff; On-site; GBP 21,000; Full time

Job summary

Join a premier name in health and wellness as a Senior Spa Therapist, where your expertise and passion for wellness will shine. In this role, you will perform a variety of spa treatments, lead a team of Junior Spa Therapists, and ensure a high-quality experience for all clients. With a focus on continuous learning and professional growth, you'll have the opportunity to inspire excellence in a luxurious environment. This is your chance to make a significant impact on clients' well-being while advancing your career in a supportive and dynamic team. Ready to transform lives? Apply now!

Benefits

Complimentary lunch or breakfast

Flexible schedule

28 days annual leave

Free gym membership

Discounted Spa Treatments - 30%

Discounted Spa Goods - 20%

Discounted Meals and Beverages - 50%

Career & Personal Development training

Mental Health and Well-Being Services

Length of Service Awards

Qualifications

• NVQ Level 2 & 3 in Beauty Therapy or equivalent required.
• Proven experience as a Spa Therapist with strong customer focus.

Responsibilities

• Perform various spa treatments tailored to clients' needs.
• Lead and mentor Junior Spa Therapists for professional growth.
• Ensure high standards of cleanliness and client satisfaction.

Skills

Spa Treatments

Customer Service

Team Leadership

Interpersonal Skills

ELEMIS Products Knowledge

Education

NVQ Level 2 & 3 Beauty Therapy

Tools

Spa Equipment

Job description

Senior Spa Beauty Therapist

Location: Cardiff

Department: Spa

Job type: Permanent

Salary: £20,633

Job ref: 049000

Published: 4 days ago

Job Title: Senior Spa Beauty Therapist
Hours: 32 per week
Rate of Pay: £12.40 per hour
Location: Cardiff

Are you an experienced Spa Therapist with a passion for wellness and exceptional service? Bannatyne Group, a premier name in health and wellness, is seeking a Senior Spa Therapist to join our team and lead by example. If you’re ready to take your career to the next level, we want to hear from you!

Our Perks:
- B-Fed - complimentary lunch or breakfast.
- Flexible schedule.
- 28 days annual leave increases with tenure.
- Free gym membership.
- Complimentary gym membership for another person (after 2 years service).
- Discounted Spa Treatments - 30%.
- Discounted Spa Goods - 20% ELEMIS Products.
- Discounted Meals and Beverages - 50% cafe/bar.
- Career & Personal Development training.
- Mental Health, Well-Being and EAP Services.
- Length of Service Awards.
- Staff Awards and Bonuses.
- Discounted entertainment and shopping.

A typical day in the life of a Senior Spa Therapist:
- Perform a variety of spa treatments including massages, facials, manicures, pedicures and more, tailored to meet guests' individual needs.
- Lead, mentor and support Junior Spa Therapists, ensuring a culture of continuous learning and professional growth.
- Liaise and support the Spa Manager.
- Provide professional, high-quality service to ensure a relaxing and rejuvenating experience for all clients.
- Ensure the proper use of spa equipment and maintain high standards of cleanliness.
- Build and maintain strong client relationships, encouraging repeat visits and referrals.
- Assist in promoting spa services, special offers and products to enhance the guest experience based on consultations.
- Maximise revenue opportunities in accordance with your targets and seek assistance if you need additional support or training.
- Stay informed about the latest industry trends and techniques to continuously enhance your skills.
- Adhere to all company health and safety guidelines.

What we are looking for:
- NVQ Level 2 & 3 Beauty Therapy qualification or equivalent.
- Proven experience as a Spa Therapist.
- Strong interpersonal and communication skills with a customer-focused attitude.
- A genuine passion for health, wellness and customer service.
- Ability to establish rapport, build trust and demonstrate credibility.
- Ability to work flexible hours, including weekends and holidays.

It would be desirable if you had knowledge and experience of ELEMIS products along with experience in guiding, managing and motivating teams to bring collective success. Proven experience of upselling and cross-selling to maximise profits would also be beneficial.

Why Bannatyne?
At Bannatyne Group, we are dedicated to excellence in health and wellness. As a Senior Spa Therapist, you will have the opportunity to assist with leading a team, inspire excellence, and make a significant impact on our clients' well-being. You’ll work in a luxurious environment, equipped with the best tools and products, and surrounded by a team that values your expertise.

Ready to lead and inspire while advancing your career? Apply now and become part of the Bannatyne family!

Join us at Bannatyne, where your expertise will shine, and your leadership will transform lives!