Senior Sous Chef — High-Volume Airport Kitchen Leader

Careers Site; Hounslow; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Discretionary bonus

Store discounts

Free meals on shift

Holiday entitlement

Pension scheme

Job summary

Fortnum & Mason Heathrow is seeking an experienced Senior Sous Chef to lead a high-volume kitchen within the airport operation. You will work closely with the Head Chef, develop a strong brigade, and drive culinary excellence to reflect the Fortnum & Mason heritage.

We expect proven leadership, discipline on food safety and HACCP, and the ability to coach chefs while delivering exceptional guest experiences in a fast-paced environment.

Qualifications

• Proven experience as a Senior Sous Chef within high-volume hospitality, restaurant, hotel, airport, or production kitchen.
• Strong leadership with a track record of developing kitchen teams.
• Excellent organisational, communication, and time management skills.
• Solid understanding of food safety, HACCP, and health & safety requirements.

Responsibilities

• Support the Head Chef in day-to-day management of the Heathrow kitchen operation.
• Ensure food is delivered to high standards across all areas of responsibility.
• Coach, mentor, and develop Chef de Parties and Commis Chefs.
• Monitor food quality, presentation, and portion control to reflect Fortnum & Mason standards.
• Maintain food safety records, audits, due diligence, and temperature monitoring.
• Manage stock control, stocktakes, and inventory while minimising waste.
• Support labour management and kitchen operational performance.
• Collaborate with front-of-house teams to ensure seamless service delivery.
• Communicate menu changes, product knowledge, and operational updates.
• Ensure full compliance with food safety, HACCP, health & safety, and company policies.
• Deliver coaching, performance feedback, and development opportunities to kitchen team members.

Skills

Senior Sous Chef

Leadership

Organisational skills

Communication

Food safety HACCP

Stock management

Labour management

Pressure handling

Guest experience focus

Job description

Fortnum & Mason Heathrow is seeking an experienced Senior Sous Chef to lead a high-volume kitchen within the airport operation. You will work closely with the Head Chef, develop a strong brigade, and drive culinary excellence to reflect the Fortnum & Mason heritage.

We expect proven leadership, discipline on food safety and HACCP, and the ability to coach chefs while delivering exceptional guest experiences in a fast-paced environment.