Senior Solutions Manager

Global Payments; London; On-site; GBP 40,000 - 70,000; Full time

Job summary

Global Payments seeks a skilled project manager to enhance product solutions and manage stakeholder expectations effectively. In this role, you will lead discussions across teams, analyze market trends, and contribute to strategic initiatives. Join us to make an impact in the evolving payments technology landscape.

Qualifications

• Experience in project management across various stakeholders.
• Ability to lead discussions and manage complex issues effectively.
• Understanding of card brand requirements is a plus.

Responsibilities

• Lead discussions to identify and solve product/solution gaps.
• Manage and deliver strategic projects with multiple stakeholders.
• Analyze complex issues to develop effective solutions.

Skills

Project management

Stakeholder management

Problem-solving

Negotiation

Analysis

Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

• Work with customer facing teams to identify product/solutions gaps that are preventing Global Payments from being successful in existing verticals.

• Lead discussions with the Technology and Product organisations to find solutions for Identified product/solution gaps

• Manage Stakeholders expectations, ensuring clear concise messaging on deliverables and status.

• Negotiate and influence others in order to ensure resolution to issues/problems, which may impact the outcome of any key initiative.

• Assist with researching and creating recommendations on Verticals/ Markets that are aligned with Global Payments strategic direction.

• Manage and deliver strategic projects leading discussions with multiple internal and external stakeholders in business and technical areas across various geographical locations.

• Develop a good level of understanding of the Global Payments systems, Products and Solutions tasks.

• Build a good network of SMEs throughout the product and technology organisations

• Prioritise project tasks and monitor completion to ensure delivery within the agreed timeframe

• Manage the intake process, and work with the Business Operations Managers improve visibility of the roadmap and stakeholder management

• Lead discussions on RFP insights with Business Operations and Product Organisations.

• Contribute to RFI’s/ RFPs and tenders, support Sales managers and Technical Account Managers by providing guidance on how to put products and solutions together that meet customer needs and the businesses strategic goals

• Maintain the customer & partner needs to align with our business goals and objectives

• Analyse complex issues, identify the root cause and develop effective solutions

• Evaluate market trends and the competitive landscape to build competitive solutions that meet the consumer needs

• Ability to adapt to changing priorities and requirements

• Project manage initiatives through planning, execution and post release support

• Ability to understand Card Brand requirements and interpret to internal/external parties

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [e-mail].