Senior Solutions Consultant

YOOBIC; Greater London; On-site; GBP 85,000 - 120,000; Full time

Benefits offered by this job

33 days annual leave

Scottish Widow Pension scheme

Vitality medical coverage

Simplyhealth cash plan

Healthy Mind EAP

Disability coverage

Life Assurance

Critical Illness coverage

Enhanced parental leave

Team events

Gym discounts

Training and coaching

Job summary

YOOBIC is a frontline AI-powered employee experience platform helping retailers transform operations through engaging the workforce. The Solution Consultant will partner with sales to articulate the value of YOOBIC to frontline teams, design narratives that translate AI into measurable improvements, and work with buyers to close enterprise deals.

You will educate customers on explainable AI, align YOOBIC with their broader technology strategy, and collaborate with product, AI, and services teams

Qualifications

• Proven ability to translate complex AI and data concepts into business value.
• Experience shaping enterprise-scale retail transformations.
• Strong presentation and storytelling skills across all management levels.
• Experience in fast-paced startups/scale-ups is a plus.
• Willingness to collaborate in a team-selling environment.

Responsibilities

• Partner with sales to shape frontline engagement vision.
• Design business narratives showing ROI from YOOBIC solutions.
• Qualify buyers with Account Executives and plan closures.
• Build customer relationships to translate pains into use cases.
• Educate customers on responsible AI and trustworthy recommendations.
• Define integration with broader retail tech and transformation strategy.
• Collaborate with Product, AI, Engineering and Pro Services on future innovations.
• Contribute to RFI/RFP responses and security questionnaires.
• Continuously learn YOOBIC product and industry trends.

Skills

Retail operations knowledge

AI literacy

Executive storytelling

Data strategy consulting

Change management

Job description

YOOBIC is an AI-powered frontline employee experience platform. Our mobile app gives business leaders and frontline teams the performance tools they need to communicate, learn, and work—all in one place. With streamlined communications, mobile learning, and digitized task management, YOOBIC drives operational excellence while drastically improving the frontline employee working experience. 350+ companies around the world including MattressFirm, Michaels, GameStop, Lacoste, Lidl, Boots, Peloton, Pret, Puma, and Vans trust YOOBIC to improve operational consistency and agility, get real-time visibility into multi-location business execution, and improve customer experience. To learn more about YOOBIC, visit www.yoobic.com or follow us on LinkedIn.

What we need…

We believe modern Solution Consultants are more than product experts. They combine expertise across:

• Retail operations and frontline transformation
• AI literacy and explainable AI
• Executive storytelling
• Data strategy and business value consulting
• Change management and customer adoption

What you’ll do…

• Partner with the full sales ecosystem to shape the frontline employee engagement vision of prospective clients and present the YOOBIC solution that will bring that vision to life.
• Design compelling business narratives that demonstrate the value of solving client problems with YOOBIC differentiators and how AI-powered insights translate into measurable operational improvements, rather than simply showcasing product features.
• Work with Account Executives to qualify with buyers that the YOOBIC solution will demonstrate criteria, and sales cycle closure plans.
• Build relationships with customers to identify their pains, translate into use cases, helping retailers prioritize initiatives with measurable operational and commercial impact.
• Educate customers on responsible and explainable AI, helping them understand how YOOBIC combines operational data, benchmarking and machine learning to generate trustworthy recommendations.
• Partner with customers to define how YOOBIC's platform integrates into their broader retail technology and transformation strategy.
• Work with the Product, AI and Engineering and Professional Services teams to shape future innovations based on customer feedback, emerging AI use cases and market trends.
• Collaborate with colleagues and external stakeholders to craft RFI / RFP submissions, and answer security questionnaires.
• Continuously learn and grow your knowledge of the YOOBIC product and your buyers industry.

What you have...

• A solutions mindset - our largest and most advanced customers like to push the boundaries of commerce and will often custom build solutions to achieve their goals.
• AI curiosity – excited by the opportunity to help customers understand how AI can solve real operational problems, while recognizing where human expertise remains essential.
• Demonstrate excellent business and technical presentation skills, communication (oral & written), and relationship building skills, across all levels of management from frontline employees to C-level leadership audience.
• Clearly understand a technical strategy as it relates to operating and growing businesses with a significant frontline workforce (80%+ of company employees)
• Passionate to collaborate in a team-selling environment and share your expertise to help others learn
• Lifelong Learner who enjoys rapidly evolving technologies and continuously builds expertise in AI, retail operations and enterprise software..

We’d be particularly excited if you have…

• Experienced in supporting and closing Enterprise deals of 100k+ GBP annual contract value (ACV)
• A fanatic of Sales methodologies like MEDDPICC, Challenger Sale, Miller-Heiman, or something similar.
• Experience positioning AI, analytics or decision-support platforms to enterprise customers.
• Significant experience in fast-growing start-ups/scale-ups with organizations growing from 150 employees to 1,000+ employees that work at an unrelenting pace.
• Understanding of diverse industries with a high number of frontline employees (2,500+) and locations (500+), i.e. retail, grocery, telecommunication, hospitality, etc.
• Business level fluency in other languages (French, Spanish or Italian)

What we offer...

UK

• 33 days annual leave (including bank holidays)
• Scottish Widow Pension scheme
• Vitality medical coverage - Including primary care, hospital care and additional mental health coverage
• Simplyhealth cash plan (includes dental and vision coverage)
• Healthy Mind EAP
• Short Term and Long Term disability coverage
• Life Assurance
• Critical Illness coverage
• Enhanced parental leave
• Team events including weekly breakfast, gourmet lunches and lots of social events
• Weekly free online HIIT sessions + gym discounts
• Regular training and coaching to make you even better in your role

We are an equal opportunity employer that values diversity and inclusion. We are committed to equal employment opportunities and we want to ensure that our recruitment process is accessible to everyone. If you have a disability or additional need that requires reasonable accommodations during the process please do not hesitate to let us know. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.