Senior Solutions Architect (Hybrid), eero

Amazon; United Kingdom; Remote; GBP 60,000 - 100,000; Full time

Job description

DESCRIPTION

WiFi has become a critical component to every home worldwide. eero, an Amazon Company, is the first product to deliver a whole home WiFi experience using mesh technology to make sure you never have to worry about connectivity ever again. We believe customers deserve the best connectivity and smart home experience possible. To find out more about eero, please visit eero.com.

We are looking for a Senior Solutions Architect to represent all aspects of the eero solution and integration process to B2B customers. This is an opportunity for an individual who loves to dive deep into wifi and networking technology, can build trust with stakeholders, can influence decision-making, and solve business goals with technical solutions.

A Sr Solutions Architect at eero brings the right mix of communication and technical skills to build strong professional relationships with the customers and stakeholders along with building compelling networking solutions that solve customers' business objectives. You will work with the Business Development (BD) team to meet customers, discover opportunities to solve business objectives through eero solutions, provide designs & proposals, demonstrate technical solutions and back office integrations, manage proof of concept, and ultimately drive growth of the business. You will work closely with the Product and Engineering teams to share insights about customer needs and market trends to strategize on the roadmap. You will get involved early into the product development cycle to learn about the product, test it in lab environments and develop sales and customer enablement material.

In this role you will be traveling to customer sites to work in person and help design and deploy eero solutions. Be flexible to travel 25 to 40% of the time which will be driven by customer engagements.

Key job responsibilities

1. Dive deep into eero solution and its differentiators with customers and partners. Be ready to discuss the latest wifi and wired networking technologies, APIs, cloud architecture and more.
2. Run Proof Of Concept to demonstrate all the functionalities of the eero solution.
3. Work with product and engineering teams to help build roadmap and new products.
4. Write white papers and tech notes highlighting eero's best features and technologies.
5. Build integration between eero tools and customer's service management systems.
6. Build API scripts to help customers automate their deployment and monitoring of the eeros.

BASIC QUALIFICATIONS

1. Bachelor's degree in computer science, engineering, mathematics or equivalent, or experience in a professional field or military.
2. Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics).
3. In depth knowledge of wifi and networking protocols.
4. Experience in designing, deploying and troubleshooting wired and wireless networks.

PREFERRED QUALIFICATIONS

1. Experience working as a Solutions Architect or Sales engineer in the networking field.
2. Industry level certification focusing on wireless networking (CWNA or similar).
3. Proficiency with wireless packet capture tools like Wireshark, omnipeek, and Ekahau.
4. Proficiency with pre and post deployment site survey tools like Ekahau or Hamina.
5. Comfortable in at least one scripting language and using APIs to automate workflows.
6. Demonstrate ability to handle multiple, competing priorities in a fast-paced environment.
7. Analytical - able to self-serve from existing data sources and collect new data from any source as required.

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