Senior Solutions Architect

alloy; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Unlimited holiday policy

Pension with employee contribution

Parental leave (16 weeks)

Job summary

Alloy is seeking a Solutions Architect to lead technical wins for client accounts in a hybrid environment. You will present product fit, propose architectures, and demonstrate capabilities to financial institutions and fintechs.

You will manage end-to-end deployments, integrate REST APIs, and guide clients from evaluation to production launches, traveling periodically to client sites when required. This role emphasizes collaboration, creativity, and strong communication.

Qualifications

• 4+ years experience implementing and supporting complex technical products in a post-sales, client-facing role.
• Experience in fraud, KYC/KYB, Risk/Compliance and/or Fintech startup environments.
• Hands-on, creative problem solver with strong communication skills.
• Willingness to travel occasionally (quarterly) to client sites.
• Excellent communicator and presenter able to gain confidence and buy-in from diverse audiences.

Responsibilities

• Act as the technical lead on multiple client implementations and larger client project engagements.
• Conduct technical and architectural overviews of client needs to propose Alloy product solutions.
• Advise on data vendors Alloy integrates with and how to connect via REST APIs.
• Assist in integrating Alloy's API into client apps and perform end-to-end testing.
• Support client production readiness and assist with production launches (outside 9-5 hours when needed).
• Advocate for product evolution and drive client adoption of new capabilities.
• Contribute to technical documentation and FAQs to serve client needs.

Skills

Client-facing

Presentation

Cross-functional collaboration

Tools

REST APIs

Node.js

Python

React

JavaScript

Job description

Alloy is where you belong!

Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world's leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth.

Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we've been continuously recognized and named one of Inc. Magazine's Best Workplaces , Forbes America's Best Startup Employers , Best Fintech to Work for by American Banker , year after year.

Check out our investors and read more about us here .

About the team

Solutions Architects play a major role in Alloy's Technical Solutions organization and are paramount to deal success. The Solutions Architect is responsible for delivering the technical win for client accounts. You will handle the technical post-sales relationship, present product fit, propose technical architectures, demonstrate the product, anticipate concerns, and offer creative technical solutions to Alloy clients.

Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our employees onsite three days a week.

What you'll be doing

• Act as the technical lead on multiple client implementations and larger client project engagements, working closely with Alloy Implementations Managers
• Conduct technical and architectural overviews of client needs to propose Alloy product solutions to deliver on the client's business goals
• Act as an expert advisor on the data vendors Alloy integrates with
• Help to integrate Alloy's API into an app in code
• Independently run end to end testing to ensure a successful client go live
• Be a part of a client production readiness and support production launches (these occasionally occur outside of 9a-5p hours)
• Serve as a client advocate by advocating for the evolution of Alloy's products and services and driving client adoption of new capabilities
• Support the development of technical documentation and FAQs to serve client needs

Who we're looking for

You are both highly technical and a skilled relationship builder. You are comfortable in front of a variety of audiences, from explaining Alloy's best practices to a bank's compliance team to mapping an API flow on a whiteboard with a Fintech product and Engineering team. Alloy's post-sales process is highly consultative and requires our team to be flexible, creative, and empathetic.

• 4+ years experience implementing and supporting complex technical products with a strong desire to work in a post-sales, client-facing role
• Experience working in the fraud, KYC/KYB, Risk/Compliance and/or at a Fintech Startup
• Hands-on, passionate and creative problem solver
• Brings judgement to client discussions, focused on leading clients to successful outcomes aligned with their long term business goals
• Excellent communicator and presenter able to gain diverse audience confidence and buy-in
• Ability to build a deep understanding of a client's needs and guide them to a technical solution
• Proven success in problem-solving with and for enterprises with a variety of requirements and technical ability levels
• Experience working with REST APIs
• Previous software development experience in one or more of the following areas is preferred:
  • backend (Node.js, Python)
  • web development (Javascript, HTML/CSS, frontend frameworks - React)
• Able to travel occasionally (approximately once per quarter) for client on-sites.

We're a lean team, so your impact will be felt immediately, and opportunities will grow as the company scales up. If this all sounds like a good fit for you, why not join us?

Alloy is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically!

Benefits and Perks

• Unlimited holiday and flexible work policy
• Pension with employee contribution
• Up to 100% compensation for 16 weeks of parental leave
• Home office stipend for new employees
• Annual £900 learning & development stipend
• Equity plan
• Uncapped commissions
• Training programs to help foster growth (Alloy Foundations, Alloy Lead, Etc.)
• Private health and dental care

Alloy is proud to be an equal-opportunity workplace and employer. We're committed to equal opportunity regardless of race, co