Senior Solution Engineer

TN United Kingdom; United Kingdom; On-site; GBP 80,000 - 100,000; Full time

Job description

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Responsibilities:

1. Expert Advice: Offering expert advice, helping development teams make informed decisions and solve technical problems as they use the Digital Platform to deploy their API or Event Driven microservices.
2. Troubleshooting: Assisting development teams in troubleshooting and resolving API or Event Driven issues, particularly when they need expert help and cannot do this independently.
3. Subject Matter Experts: Sharing insight and being subject matter experts on various API or Event Driven platform capabilities, technologies and associated patterns.
4. Identifying Challenges: Identifying recurring challenges within the platform and bringing them to light so that the platform can collaborate on strategic solutions using an inner source model.
5. Platform Development: Helping to maintain and build out new platform capabilities, features and documentation.
6. Team Interaction: Being an active part of a platform development team, attending both team and platform meetings or ceremonies where appropriate.
7. Support: Monitoring, answering and helping resolve API and Event issues from Jira Service Manager.

Key Technical Skills:

1. The candidate is proficient in API development using Apigee and has strong experience with RESTful principles.
2. They are skilled in event-driven architecture with Kafka and RabbitMQ, and have expertise in Google Cloud Platform.
3. They understand security protocols like OAuth and Zero Trust, and are familiar with OpenAPI and AsyncAPI.
4. Their experience includes microservices architecture, Docker, Kubernetes, CI/CD pipelines (GitLab CI, Jenkins, CircleCI), and DevOps practices.
5. They are proficient in Java or Typescript, and have experience with SQL (Cloud SQL) and NoSQL (MongoDB) databases.

Key Soft Skills:

1. The candidate excels in problem-solving, communication, and collaboration. They provide technical leadership, mentor junior engineers, and adapt well to changing requirements.
2. They are committed to continuous learning, have a strong customer focus, and pay meticulous attention to detail.
3. They handle conflicts constructively and manage time effectively to meet deadlines.

Good to have:

1. An individual with a customer first mindset who is easy to do business with and makes people feel special, driven to deliver experiences that are personalized, transparent and dependable.
2. An individual who works independently, is results driven, demonstrating tenacity, drive and perseverance with the ability to deliver operational plans in a complex, highly demanding environment.
3. An individual with the capability to combine a short term, pragmatic focus with medium term planning.
4. A resilient and enthusiastic individual who responds constructively to new ideas and inputs.
5. A good communicator with the ability to communicate complex ideas.
6. An effective team player, actively develops and supports team members.