Senior Solution Engineer

Amplitude; London; Hybrid; GBP 75,000 - 90,000; Full time

Job summary

A leading digital analytics company in London is seeking a Senior Solutions Engineer to guide clients in leveraging their analytics platform. This role involves product expertise, client presentations, and collaboration with sales teams. Ideal candidates possess a strong background in product analytics and software pre-sales with excellent communication skills. You will also participate in the product feedback process and occasionally travel to client sites.

Qualifications

• Eager to raise the bar for Solutions Engineering at Amplitude.
• Excited to work collaboratively with high-performing coworkers.
• Comfortable articulating use cases and value to prospective clients.

Responsibilities

• Function as subject matter expert on Amplitude's suite of products.
• Own development of custom presentations and prototypes.
• Support technical evaluations with potential customers.

Skills

Technical expertise in product analytics

Strong sales acumen

Excellent written and verbal communication

Experience in public speaking

Education

4+ years in Product Analytics and 6+ years in software pre-sales

Job description

Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 4,000 customers, including Atlassian, NBCUniversal, Under Armour, Shopify, and Jersey Mike's, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth. Amplitude is the best-in-class analytics solution for product, data, and marketing teams, ranked #1 in multiple categories in G2's Spring 2025 Report. Learn how to optimize your digital products and business at amplitude.com.

As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.

Amplitude's Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion-one focused on psychological safety, empathy, and human connection-that will allow employees of all backgrounds to thrive.

As an Amplitude Senior Solutions Engineer, you will help lead our prospects and customers to understand the power of the Amplitude platform to transform their digital product experiences, experiment on their digital properties and retarget their customers. You'll have the opportunity to meet with Product and Marketing leaders, Analytics owners, Engineering teams from some of the most exciting brands on the planet. You will help drive business and technical discovery sessions, and lead winning proofs of concept and creatively position Amplitude's value in the context of their business. You'll be the face of Amplitude to some of the world's most interesting and innovative businesses.

Solutions Engineers are the voice of the market internally at Amplitude. You'll have the opportunity to influence our product direction, collaborate with corporate and field marketing, and contribute to our partner network

It's a rewarding job where you will have a direct influence on our revenue and growth trajectory. Successful candidates will need to demonstrate that they live the Amplitude values of humility, ownership and a growth mindset. They will also need to concretely demonstrate their technical acumen.
As a Senior Solutions Engineer (SE), you will:

• Function as subject matter expert on Amplitude's suite of products including product analytics, experimentation, agentic AI and audience management
• Couple your product expertise and competitive knowledge with your strong sales acumen to proactively and accurately identify pain and decision criteria and define the appropriate solution tied to tied to the desired business outcomes
• Own the development of custom presentations, demonstrations, and prototypes of Amplitude's solution to articulate use-cases and value to prospective customers across all verticals to secure the technical win
• Work closely in your day to day with account executives, product managers, product development, and customer success to ensure a seamless buying experience for our potential customers
• Support technical evaluations with potential customers to ensure they are effectively learning and engaging with the platform
• Become an in-house expert in Amplitude's product and stay up-to-date on product releases and new features, assist in training new SE team hires, and other Sales team members
• Document and communicate product feedback and new requirements from the field back to our product management team to help drive our roadmap
• As needed, travel to customer on-sites to deliver demos and presentations to build strong customer relationships - this role has a (up to) 40% travel requirement.

You'll be a great addition to the team if:

• You are eager to raise the bar for Solutions Engineering at Amplitude
• You want to work with other high performers, and drive the industry forward
• You consider yourself technical, and a true expert at driving discovery
• You have 4 years min. Product Analytics space & 6 years min. of software pre-sales experience
• You have a background in product analytics, data analysis, experimentation and/or data and martech space.
• You have excellent written and verbal communication skills, you are comfortable with public speaking and willing to invest in personal development to help you become a trusted expert in the eyes of our future customers
• You are excited to work with high-performing, highly-collaborative, highly-communicative coworkers
• You are London based and are happy to be in the office 3 day per week.

By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the Amplitude Applicant Privacy Notice.

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