Senior Software Engineer: GenAI Team

Global Trade Plaza; London; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a senior engineer in a dynamic AI team dedicated to enhancing customer experiences through innovative technology. In this hybrid role, you will collaborate with cross-functional teams to develop and implement cutting-edge AI solutions that directly impact daily lives. Your expertise will help shape the product vision and drive improvements in AI tools, all while fostering a culture of agility and customer focus. This is an exciting opportunity to be part of a mission-driven organization that values sustainability, creativity, and the well-being of pets and their owners alike.

Benefits

25 days holiday plus bank holidays

5 paid 'paws' days per year

£500 personal learning & development budget

Employee discount

Enhanced parental leave

Flexible working hours

Cycle to work scheme

Private Medical Insurance

Private Dental Insurance

Discounted gym access

Qualifications

• Strong focus on customer needs and product impact.
• Ability to navigate product challenges and adapt quickly.
• Experience with AI projects and software development.

Responsibilities

• Work closely with stakeholders to improve AI tools.
• Maintain an MVP mindset to ship products quickly.
• Shape the AI roadmap in collaboration with leadership.

Skills

Generative AI

Product Management

Software Development

Customer Interaction

Agile Methodologies

Education

Bachelor's degree in Computer Science or related field

Tools

AI Tools

MVP Development

Job description

As the most senior engineer of a small ‘skunkworks’ style AI team within our broader Product Engineering teams, you will work closely with our Director of Engineering, Head of Product, engineers, product managers, designers and stakeholders to help solve customers' problems where we think generative AI can help make a difference and directly impact their (and their dog's) daily lives.

This role is a hybrid role with three days a week in the office (Mon, Wed & Thurs) in West London.

In this role, you can expect to:

• Work directly with stakeholders to iteratively and quickly ship improvements to AI tools, ranging from tooling to improve the efficiency of our Customer Love team and help customers get answers quicker, to automation tooling for internal teams, to working closely with other teams to deliver digital product improvements using genAI (i.e re-imagining experiences with customers to be built from the ground up with genAI).
• Constantly have an MVP mindset so we can test and learn quickly, shipping early versions of products to rapidly get feedback.
• Work with our Director of Engineering every day directly on AI projects.
• Work with our Head of Product to help shape the AI roadmap.
• Gain real-world experience with cutting edge tools, deploying them at scale.
• Truly embody our #DedicatedandDetermined value, taking on significant challenges with the promise of seeing incredible results.

A bit about you.

• Strong customer-focused and product-minded approach to building software that is supported by interacting with customers to understand their needs and are used to prioritising outcomes and impact over all else.
• Comfortable with ambiguity, adept at navigating product challenges, and actively input into shaping product vision. You thrive in early ideation stages, share work-in-progress (such as drafts or MVPs) to gather feedback when it's about 70% complete, and easily adapt based on input. You have a constant drive to ship products quickly and iterate on them.
• Comfortable managing technical debt pragmatically with an ability to strategically balance resilience, testing, and documentation with making quick trade-offs in order to ship products that prioritise impact or implementation.
• Passion for startups and small teams.
• Obsessed with dogs!

A bit about us.

At Butternut, we put the food back into dog food. We believe dogs deserve to eat the healthiest, most natural and tastiest food with none of the nasties. That’s why we make freshly prepared dog food. Cooked like you would at home. Delivered in perfect portions. #LI-Hybrid

As a B-Corp certified company; you can be sure you are joining a sustainable company who care about our people, product and our impact on the environment.

Our goal is to help dogs live healthier, happier and longer lives whilst leaving humans smiling after every interaction. We’ve come a long way since our co-founders (Kev & Dave) hand-delivered the first Butternut Box, we now feed a lot of dogs across the UK - but we want to feed dogs everywhere. And to do this, we need a team of brilliant people who share that ambition to come and work with us.

A bit about what we offer.

• 25 days holiday (plus 8 bank holidays) and an additional day for every year of service.
• 5 paid 'paws' days per year to support learning and/or wellbeing.
• £500 personal learning & development budget.
• Butternut Box employee discount.
• Enhanced parental leave.
• Co-working office space.
• Flexible working hours and work from home options.
• Cycle to work scheme.
• Pension with NEST.
• Private Medical Insurance with Vitality.
• Private Dental Insurance with Bupa.
• Time off for fertility treatments and pregnancy loss.
• Paid sabbaticals for squad members with 5 or more years at Butternut.
• Discounted gym access through My Gym Discounts.
• Lots of office dogs (Ajax, Brio, Basil, Chorizo, Lenny, Jasper, Peggy, Pip and many more….)

We have big plans to grow over the next few years so it is an exciting time to be joining Butternut Box. You will have the opportunity to play a crucial role in developing the products that will define our future. This role is for someone who is hungry for that challenge.

️A few things to note:

• There is no closing date for this role. However, we normally experience a high volume of applications so if you are interested we suggest applying as soon as possible.
• We aim to respond to all applicants personally. Our recruitment team is small so do bear with us.
• Butternut Box is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities and perspectives.
• We're not afraid of putting extra weight on candidates from underrepresented groups. We want strong, diverse teams built from different backgrounds, experiences, and identities. We're ready for the ongoing work that goes into building an inclusive, supportive place for you to do the best work of your career.

#LI-Hybrid

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