Senior Software Engineer: Gen AI Team

Butternut Box | B Corp; London; Hybrid; GBP 50,000 - 60,000; Full time

Job summary

A leading company in pet care is seeking a Senior Software Engineer for their Gen AI Team. This mid-senior level role focuses on driving innovative AI solutions to enhance customer experiences, while working in a hybrid environment in London. The ideal candidate will be a tech-savvy individual passionate about improving the lives of pets and their owners.

Benefits

25 days holiday plus bank holidays

£500 personal learning budget

Enhanced parental leave

Flexible working hours

Private Medical Insurance

Qualifications

• Strong customer-focused and product-minded approach.
• Comfortable with ambiguity and product challenges.
• Experience in rapidly shipping products.

Responsibilities

• Lead a small 'skunkworks' AI team to develop innovative AI solutions.
• Collaborate closely with cross-functional stakeholders.
• Iteratively ship improvements to AI tools for customer service.

Skills

Customer-focused

Product-minded

Agility in product vision

Technical debt management

Passion for startups

Obsessed with dogs

Tools

OpenAI APIs

Ruby on Rails

React.js

GraphQL

Typescript

Job description

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A bit about the role.

As the most senior engineer of a small ‘skunkworks’ style AI team within our broader Product Engineering teams, you will work closely with our CTO, Head of Product, engineers, product managers, designers and stakeholders to help solve customers' problems where we think generative AI can help make a difference and directly impact their (and their dog's) daily lives. This role is a hybrid role with three days a week in the office (Mon, Wed & Thurs) in West London.

In this role, you can expect to:

• Work directly with stakeholders to iteratively and quickly ship improvements to AI tools, ranging from tooling to improve the efficiency our Customer Love team and help customers get answers quicker, to automation tooling for internal teams, to working closely with other teams to deliver digital product improvements using genAI (i.e re-imagining experiences with customers to be built from the ground up with genAI)
• Constantly have an MVP mindset so we can test and learn quickly, shipping early versions of products to rapidly get feedback.
• Work with our Director of Engineering every day directly on AI projects.
• Work with our Head of Product to help shape the AI roadmap.
• Gain real-world experience with cutting edge tools, deploying them at scale.
• Truly embody our #DedicatedandDetermined value, taking on significant challenges with the promise of seeing incredible results.

You'll get to use a lot of exciting technology here at Butternut:

• Various LLMs and LLM tools (OpenAI APIs, Claude, Llama etc)
• Ruby on Rails
• React.js
• GraphQL
• Typescript

A bit about you.

• Strong customer-focused and product-minded approach to building software that is supported by interacting with customers to understand their needs and are used to prioritising outcomes and impact over all else.
• Comfortable with ambiguity, adept at navigating product challenges, and actively input into shaping product vision. You thrive in early ideation stages, share work-in-progress (such as drafts or MVPs) to gather feedback when it's about 70% complete, and easily adapt based on input. You have a constant drive to ship products quickly and iterate on them.
• Comfortable managing technical debt pragmatically with an ability to strategically balance resilience, testing, and documentation with making quick trade-offs in order to ship products that prioritise impact or implementation.
• Passion for startups and small teams.
• Obsessed with dogs!
• Portfolio review: The hiring manager will review
• Initial call (45 minutes): Quick introductory chat with our Recruiter.
• Take home task: This will be sent to you via email and will be used to understand more about your technical skills.
• Technical interview (60 minutes): In-person interview where you’ll be asked to run through your task and discuss practical examples from your experience.
• Final interviews (75 minutes): In-person in our office in West London where you’ll get a chance to meet your peers and members of the Senior Leadership team.
• This team works 3 days per week from our West London office (Monday, Wednesday and Thursday) and 2 days from home. This is non negotiable, so please only apply if you’re within a reasonable commute of London.
• We reserve the right to close the position if we receive a lot of applications. We’re a small recruitment team so do bear with us - we aim to respond to all applicants personally.
• We are unable to offer visa sponsorship for this role.
• We are not looking for recruitment agency support for this role.

A bit about us.

At Butternut, we put the food back into dog food. We believe dogs deserve to eat the healthiest, most natural and tastiest food with none of the nasties. That’s why we make freshly prepared dog food. Cooked like you would at home. Delivered in perfect portions.

As a B-Corp certified company; you can be sure you are joining a sustainable company who care about our people, product and our impact on the environment. Our goal is to help dogs live healthier, happier and longer lives whilst leaving humans smiling after every interaction. We’ve come a long way since our co-founders (Kev & Dave) hand-delivered the first Butternut Box, we now feed a lot of dogs across the UK - but we want to feed dogs everywhere. And to do this, we need a team of brilliant people who share that ambition to come and work with us.

A bit about what we offer.

• 25 days holiday (plus 8 bank holidays) and an additional day for every year of service
• 5 paid 'paws' days per year to support to learning and/or wellbeing
• £500 personal learning & development budget
• Butternut Box employee discount
• Enhanced parental leave (52 weeks’ maternity leave inclusive of 26 weeks fully paid and 6 weeks fully paid paternity/secondary leave)
• Co-working office space.
• Flexible working hours and work from home options
• Cycle to work scheme
• Pension with NEST
• Private Medical Insurance with Vitality
• Private Dental Insurance with Bupa
• Time off for fertility treatments and pregnancy loss
• Paid sabbaticals for squad members with 5 or more years at Butternut
• Discounted gym access through MyGymDiscounts
• Lots of office dogs (Ajax, Brio, Basil, Chorizo, Lenny, Jasper, Peggy, Pip and many more….)

We have big plans to grow over the next few years so it is an exciting time to be joining Butternut Box. You will have the opportunity to play a crucial role in developing the products that will define our future. This role is for someone who is hungry for that challenge.

️A few things to note:

• There is no closing date for this role. However, we normally experience a high volume of applications so if you are interested we suggest applying as soon as possible.
• We aim to respond to all applicants personally. Our recruitment team is small so do bear with us.
• Butternut Box is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities and perspectives.
• We're not afraid of putting extra weight on candidates from underrepresented groups. We want strong, diverse teams built from different backgrounds, experiences, and identities. We're ready for the ongoing work that goes into building an inclusive, supportive place for you to do the best work of your career.
• We are not looking for external agency support with this role.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Animal Feed Manufacturing and Manufacturing

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