Senior Software Engineer

Ophelos; Greater London; Hybrid; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Senior Software Engineer to join their innovative team. This role focuses on leveraging cutting-edge AI technology to enhance customer experiences and support financial health across Europe. You will be instrumental in building scalable systems that empower clients and drive the company's expansion into new markets. With a strong emphasis on collaboration and technical excellence, this position offers the opportunity to make a significant impact on society while working in a dynamic and supportive environment. If you are passionate about technology and eager to contribute to a meaningful mission, this is the perfect opportunity for you.

Benefits

Private healthcare through Vitality

£500 L&D budget

£200 Working from home allowance

Cashback on dental and optical costs

25 days holiday

Flexible Public Holidays

20 days Work From Abroad allowance

Free access to counselling sessions

Flexible Working arrangement

Cycle to work scheme

Qualifications

• Experience in software development with a focus on Ruby on Rails or similar.
• Ability to build and maintain public-facing APIs.

Responsibilities

• Design and implement software solutions for ingestion pipelines and APIs.
• Mentor team members and ensure high engineering standards.

Skills

Ruby on Rails

API Development

Problem Solving

Self-Motivation

Clean Architecture

Tools

PostgreSQL

Redis

AWS

GitHub

Job description

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Senior Software Engineer

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Our Mission

At Ophelos, we believe in a different way to deal with debt. One that puts empathy and understanding front and centre, approaching our customers as individuals — no matter what they’re going through.

For too long, people in debt have borne the brunt of poor industry practices. Intimidating tactics, time-consuming customer service and a one-size-fits-all approach that overlooks the reasons anyone can fall into debt in the first place. Meanwhile, businesses suffer too. Poor customer experience translates to poor customer satisfaction, high churn rates, bad brand reputation and ultimately missed opportunities.

That’s why we’re taking a radically different approach. Pioneering an industry-first AI-native collections platform, we build products that help individuals clear their debts in a way that suits them, whilst providing businesses with an improved customer experience and game-changing insights into their customer base.

Since our launch in 2021, we’ve worked with some of the UK’s leading companies, including Octopus, Scottish Power and Philips — helping millions of people move toward a more stable, debt-free future. In 2023, we were acquired by Intrum, Europe’s biggest credit management service and have begun the next phase in our growth — expansion into 17 European markets over the next two years.

The Role - Senior Software Engineer (Growth)

At Ophelos, we use cutting-edge AI and a customer-first approach to get people debt-free and organisations paid back. We are on an accelerated journey to roll out our products to 17 European countries.

Our Growth squad plays a critical role in this expansion. Building robust and scalable systems that empower clients and markets to self-onboard and enable us to support the financial health of millions of people.

We are looking for a Senior Software Engineer (Growth) with a passion for scale and innovation to join our team. Your mission will be to lead the team across various Growth projects, crucial to our expansion journey. It’s a small team of four, with ranging seniority so the majority of your time will be spent working as an individual contributor.

Our tech stack: Ruby on Rails 7, Hotwire (Turbo, Stimulus), View Components, Sidekiq, PostgreSQL, Redis, Serverless, AWS (Fargate, Aurora, ElastiCache), GitHub

In this role, you’ll get to:

• Design, implement and deliver software such as ingestion pipelines, API and a greenfield internal operations application.
• Align technical solutions with business goals that enable us to meet our goals.
• Prioritise and organise the team’s backlog; this refers to managing bugs, maintaining features and technical debt.
• Mentor other members of the team to ensure technical excellence and continuously raise the bar when it comes to engineering standards.
• Innovate by sharing your ideas with the team and build products that make an incredibly impactful difference to society and people’s lives.

About you

More than anything, we are interested in your general experience as a software developer and your problem-solving approach. However, some experience in the following is important for this role:

• Proficiency with Ruby on Rails is desired, as it is our primary technology or Python, Javascript or TypeScript.
• Strong experience in building and maintaining public-facing APIs.
• Appreciation of clean architecture and design patterns and understanding of the benefits of test-driven code.
• Ownership and self-motivation to take on tasks with loose requirements and see them through to successful completion.

Nice to haves:

• Experience with JavaScript and AWS.
• Experience working with large datasets and building tools for data ingestion and processing.
• You enjoy learning new technologies and are passionate about experimenting to figure out how to build things better.

Benefits

We are continually evolving our benefits package at Ophelos. We currently offer:

• Private healthcare through Vitality
• £500 L&D budget
• £200 Working from home allowance
• Cashback on costs of the dentist, opticians and more
• 25 days holiday
• Flexible Public Holidays (decide when to take time off)
• 20 days Work From Abroad allowance
• Free access to counselling sessions through our EAP
• Flexible Working arrangement - work from home or from the office
• Cycle to work scheme
• Company pension

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Engineering and Information Technology