Senior Social Media & Content Manager

TalkTalk; London; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading company in the UK is seeking a social media strategist for a 1-year fixed-term contract. The successful candidate will develop and oversee social media strategies to enhance brand engagement across platforms like TikTok, LinkedIn, and Meta. This role offers flexible hybrid working, generous holidays, and great benefits while promoting an inclusive workplace culture.

Benefits

Flexible hybrid working

Collaborative office spaces

Free on-site parking

Generous holiday package

Private healthcare

Competitive pension scheme

Free broadband for all employees

Life event gifts

Inclusive employee networks

3 paid volunteering days per year

Qualifications

• Expert in social media with current trends knowledge.
• Proven leadership abilities and team collaboration.
• Self-starter able to manage social media function independently.

Responsibilities

• Create and manage a social media strategy with content pillars.
• Oversee content creation and community management.
• Motivate and lead the social media and content manager.

Skills

Social media expertise

Trend awareness

Leadership

Collaboration

Job description

Its 1 year FTC

Key areas of responsibility:

• Creating a social media platform strategy with clear content pillars to change perceptions of the TalkTalk brand, drive engagement and build positive relationships with consumers and prospects

• Create and own a proactive social media content calendar across all platforms including TikTok, X, Meta and LinkedIn

• Oversee the creation of socially native content by the Social media & content manager to drive reach and engagement organically, without the need for big media or production budgets

• Take opportunities to jump on the latest social media trends to drive engagement with the brand

• Oversee the development of content to engage our corporate audience on LinkedIn

• Develop a community management strategy and oversee implementation to drive positive engagements both within and outside our own social channels, bringing our brand personality and tone of voice to life

• Leadership – Motivate, inspire and energise the Social Media & Content Manager to develop social communications that will disrupt, cut through and drive consideration for TalkTalk

Must have

• A social media expert with experience in a social media role, abreast of the latest social media trends

• A self-starter, able to run our social media function

• A team player – able to work collaboratively with the brand team, PR team and our social media operations/customer care team

• A leader, able to define our social media strategy and motivate and inspire our social media manager

Be Yourself. Make an Impact. Join Us.

As a recognised Top 50 Inclusive Employer in the UK, we believe that diversity fuels innovation and success. We’re committed to building a workplace that reflects the communities and customers we serve. At TalkTalk, inclusion is part of our DNA – we’re all 100% human, and we’ve created a culture where you can truly be yourself.

We’re not your traditional 9-5. We’re a dynamic, flexible workplace, and we’re excited to hear how you like to work. Whether you thrive in collaboration, focus better at home, or prefer a bit of both – let’s make it work.

What We Offer

• Flexible hybrid working – with a minimum of 50% office presence to support teamwork and connection

• Collaborative office spaces designed for creative thinking and innovation

• Free on-site parking at our offices

• Generous holiday package – 25 days annual leave, 3 wellbeing days, and your birthday off (plus the option to buy up to 10 more days!)

• Private healthcare for all employees

• Competitive pension scheme and performance-related bonus opportunities

• Free broadband for all employees

• Life event gifts – celebrating milestones like marriages and births

• Inclusive employee networks – open to all, supporting peer connection and thought-provoking conversations

• Salary sacrifice scheme – save on dental, gym, and more

• Big retail and leisure discounts

• 3 paid volunteering days a year – because making a difference matters to us too