Senior Social Media & Community Manager (Remote)

Placements24; Southampton; Remote; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Remote-first culture

Job summary

Placements24 is seeking a Senior Social Media & Community Manager to lead our client's social media in a remote-first environment. You will develop strategies across platforms, craft engaging content, and drive audience growth while aligning with business goals.

The role requires 5+ years in social media and community management, excellent communication, and analytics skills. You will collaborate with marketing and product teams, manage paid campaigns, and report insights to optimize performance.

Qualifications

• Bachelor's degree in Marketing, Communications, PR, or related field.
• 5+ years of social media and community management experience.
• Proven success in developing and executing social media strategies.
• Experience with social media management tools and analytics platforms.
• Excellent written and verbal communication with strong brand voice.
• Experience managing paid social campaigns.

Responsibilities

• Develop and implement social media strategies aligned with goals and brand positioning.
• Manage all social media platforms ensuring consistent voice and messaging.
• Create, curate, and schedule engaging and high-quality content for each platform.
• Monitor channels for inquiries; respond promptly to foster positive community interaction.
• Build and nurture online communities; encourage user-generated content and advocacy.
• Analyze performance using analytics tools; generate reports with actionable insights and recommendations.
• Stay abreast of trends and algorithm changes; adapt strategies accordingly.
• Collaborate with marketing, PR, and product teams for integrated campaigns and messaging.
• Manage social media advertising campaigns; optimize for reach, engagement, and conversions.

Skills

Social media management

Community management

Analytics

Content creation

Written communication

Education

Bachelor's degree in Marketing/Communications

Tools

Sprout Social

Hootsuite

Buffer

Google Analytics

Job description

About the Role

Our client, a leading online services provider, is seeking an experienced and strategic Senior Social Media & Community Manager to join their fully remote team. This role is critical for developing and executing innovative social media strategies that enhance brand visibility, foster community engagement, and support business objectives. You will be responsible for managing all social media channels, creating compelling content, engaging with our audience, and analyzing performance metrics to drive continuous improvement. The ideal candidate possesses a proven track record in social media management and community building, with a deep understanding of current digital trends and best practices. You should be a strong communicator, a creative thinker, and possess excellent analytical skills. This is an exciting opportunity for a seasoned professional to lead social media efforts in a remote-first environment, contributing significantly to our client's online reputation and customer loyalty. We are looking for a self-starter who can thrive independently while collaborating effectively with a distributed team. The role offers significant autonomy and the chance to make a substantial impact from anywhere.

Key Responsibilities

• Develop and implement comprehensive social media strategies aligned with company goals and brand positioning.


• Manage all social media platforms (e.g., Twitter, Facebook, Instagram, LinkedIn, TikTok), ensuring consistent brand voice and messaging.


• Create, curate, and schedule engaging and high-quality content, including text, image, and video, tailored for each platform.


• Monitor social media channels for customer inquiries, comments, and mentions, responding promptly and professionally to foster positive community interaction.


• Build and nurture online communities, encouraging user-generated content and fostering brand advocacy.


• Analyze social media performance using analytics tools, generating regular reports with actionable insights and recommendations for optimization.


• Stay abreast of social media trends, emerging platforms, and algorithm changes, adapting strategies accordingly.


• Collaborate with marketing, PR, and product teams to ensure integrated campaigns and cohesive messaging.


• Manage social media advertising campaigns, optimizing for reach, engagement, and conversions.

Requirements

• Bachelor's degree in Marketing, Communications, Public Relations, or a related field.


• Minimum of 5 years of progressive experience in social media management and community management.


• Demonstrated success in developing and executing impactful social media strategies for brands.


• Proficiency in using social media management platforms (e.g., Sprout Social, Hootsuite, Buffer) and analytics tools (e.g., Google Analytics, platform-specific insights).


• Exceptional written and verbal communication skills, with a strong understanding of tone and brand voice.


• Creative mindset with a knack for storytelling and content creation.


• Strong analytical skills with the ability to interpret data and derive actionable insights.


• Experience managing paid social media campaigns.


• Proven ability to work independently and manage time effectively in a remote setting.

Benefits

Our client offers a highly competitive salary and a comprehensive benefits package, reflecting the senior nature of this role. As a fully remote position, you will enjoy unparalleled flexibility and the freedom to work from your preferred location. This role offers significant opportunities for career advancement and professional development within a forward-thinking organization. You will be part of a collaborative and innovative global team, working on exciting projects. Contribute to shaping the online voice and engagement strategy of a growing company. We provide access to the latest digital tools and technologies to support your success. Experience a true remote-first culture with excellent work-life integration, supporting individuals in locations like Randburg, Gauteng, ZA , or anywhere else.