Senior Social Care Assistant

Surrey County Council; Reigate; On-site; GBP 32,000 - 38,000; Full time

Job summary

Surrey County Council is hiring a Senior Social Care Assistant for their Mental Health East ASC Locality Team. This full-time role involves assessing individual needs and promoting independence among vulnerable adults in the community. The ideal candidate will have a background in social care and excellent communication skills.

Benefits

26 days' holiday, rising to 30 days

Employee Assistance Programme

Generous pension scheme

Lifestyle discounts

Learning and development hub

Qualifications

• Substantial experience of working directly with people with social care needs.
• Experience with visiting clients in their own homes.
• Must have a valid driving license.

Responsibilities

• Support vulnerable adults and their families.
• Assess needs and carry out regular reviews.
• Carry out risk assessments and support safeguarding investigations.

Skills

Strong IT skills

Excellent verbal and written communication skills

Ability to work on your own initiative

Experience in social care

Job description

• Location: Woodhatch Place, 11 Cockshot Hill, Reigate, RH2 8EF

Description

Surrey County Council is committed to the development of its workforce.This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in Surrey County Council and would encourage you to review our current vacancies which are available to all.

The starting salary for this permanent, full-time position is £32,512 per annum based on a 36 hour working week.

We are excited to be hiring a new Senior Social Care Assistant to join our fantastic Mental Health East ASC Locality Team!

Rewards and Benefits

• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependents leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days per year
• Learning and development hub where you can access a wealth of resources
• Clear professional leadership, training and great opportunities to develop your career

About the Role

The Mental Health Service within Adult Social Care delivers services to all Surrey residents who meet social care criteria in relation to their mental health needs, in line with the Care Act. Our goal is for service-users to be able to make informed choices about the services they access, be more in control of their care and to be active citizens within their community.

As a Senior Social Care Assistant, you will work in partnership with individuals, their carers, professional staff from other agencies, service providers, and Support Brokers to support vulnerable adults and their families. Your role will involve helping them identify and arrange services that meet their needs, while promoting independence, choice, and control.

You will have frequent direct contact with the public on the phone as well as visiting people in their own home or care setting. Your role will involve a variety of tasks including assessing people's needs and carrying out regular reviews.

You will have a caseload and work with individuals who need additional support or guidance in order to identify their needs or where best interest decisions need to be made on their behalf. They may need close monitoring or frequent review or interventions to minimise and manage risk. You may be involved in carrying out risk assessments and supporting safeguarding investigations, attending safeguarding meetings with the support of qualified practitioners.

Shortlisting Criteria

This role will suit someone with some professional experience in social care and who enjoys a public facing role.

To be shortlisted for an interview your CV and personal statement will clearly evidence:

• Substantial experience of working directly with people with social care needs, including visiting them in their own homes
• Strong IT skills including Microsoft Office packages
• Ability to work on your own initiative and respond flexibly to changing priorities
• Excellent verbal and written communication skills

Surrey has both urban and rural areas and locality based social care workers will be expected to have a valid driving licence to drive in the UK and access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job.

Contact Us

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Juliette Flynn on by e-mail.

The job advert closes at 23:59 on 29.07.2025 with interviews to follow.

We look forward to receiving your application, please click on the apply online button below to submit.

An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role.

Local Government Reorganisation

Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas.

Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils.

Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council.

Our Values

Our values are as important as our abilities and shape who we are as an organisation. Discover more about our values.

Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook also provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council.

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.

We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.