Senior Site Supervisor

ISS; London; On-site; GBP 1,000; Full time

Job summary

A leading facility management company is seeking a Senior Site Supervisor for the Queen Elizabeth Hospital. The role involves managing support services, ensuring compliance with health and safety regulations, and leading the operational teams during scheduled hours. Candidates should possess strong leadership skills and the ability to handle large teams effectively. This permanent position offers a competitive salary and a dynamic work environment.

Qualifications

• Ability to manage large teams effectively.
• Strong organizational skills.
• Good decision-making capabilities.

Responsibilities

• Lead, guide, and support ISS staff to ensure service excellence.
• Ensure compliance with health & safety legislation and internal policies.
• Monitor service KPIs and contribute to budgeting and forecasting.

Skills

Great communication

Leadership

Attention to detail

Education

Health & Safety knowledge (Level 3)

Management/supervision within a service contract environment

Job description

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Working Pattern: Friday 2pm - 10pm
Saturday & Sunday 9am - 5pm

Contract Type: Permanent

Hourly Rate: £15.00

As Senior Site Supervisor, you will be responsible for the effective day-to-day management of support services at Queen Elizabeth Hospital.

In this role, you will ensure that all performance targets are met or exceeded, while maintaining high standards of service delivery.

You are expected to provide leadership to the logistics, portering, and waste management teams outside of core hours, ensuring smooth and effective service delivery.

Acting as the primary liaison between the service and the client, you are expected to maintain full compliance with staffing requirements, quality standards, health and safety regulations, and all relevant operational procedures.

The Role

• Lead, guide, and support ISS staff to ensure service excellence.
• Maintain accurate documentation for HR, training, quality audits, and performance monitoring.
• Foster strong relationships with stakeholders, including Trust staff, patients, and visitors.
• Monitor service KPIs, prepare operational reports, and contribute to budgeting and forecasting.
• Ensure compliance with health & safety legislation and internal policies.
• Support payroll processes and enforce accurate staff documentation procedures.
• Develop and maintain operational policies, risk assessments, and health & safety standards.
• Manage sickness, absenteeism, annual leave, and work allocation in line with HR policies to ensure effective scheduling and consistent service delivery.

About You

• Great communication.
• Able to manage large teams.
• Health & Safety knowledge (Level 3).
• Management/supervision within a service contract environment.
• Strong organisational and leadership abilities.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

To find out more about what we do click here -

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Senior Site Supervisor

Contract: Healthcare

Location: London, SE18 4QH

Hours of work: 20

Working Pattern: Friday 2pm - 10pm
Saturday & Sunday 9am - 5pm

Contract Type: Permanent

Hourly Rate: £15.00

As Senior Site Supervisor, you will be responsible for the effective day-to-day management of support services at Queen Elizabeth Hospital.

In this role, you will ensure that all performance targets are met or exceeded, while maintaining high standards of service delivery.

You are expected to provide leadership to the logistics, portering, and waste management teams outside of core hours, ensuring smooth and effective service delivery.

Acting as the primary liaison between the service and the client, you are expected to maintain full compliance with staffing requirements, quality standards, health and safety regulations, and all relevant operational procedures.

The Role

Lead, guide, and support ISS staff to ensure service excellence.

Maintain accurate documentation for HR, training, quality audits, and performance monitoring.

Foster strong relationships with stakeholders, including Trust staff, patients, and visitors.

Monitor service KPIs, prepare operational reports, and contribute to budgeting and forecasting.

Ensure compliance with health & safety legislation and internal policies.

Support payroll processes and enforce accurate staff documentation procedures.

Develop and maintain operational policies, risk assessments, and health & safety standards.

Manage sickness, absenteeism, annual leave, and work allocation in line with HR policies to ensure effective scheduling and consistent service delivery.

About You

Great communication.

Able to manage large teams.

Attention to detail.

Good decision maker.

Health & Safety knowledge (Level 3).

Management/supervision within a service contract environment.

Strong organisational and leadership abilities.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

To find out more about what we do click here -

Bookmark this page on

{1} {1} {1} or email this job to a friend