Senior Site Reliability Engineer Engineering · Manchester ·

Finova; Manchester; Híbrido; GBP 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working

Private medical insurance

Life assurance & income protection

Family friendly policies

Work from anywhere

25 days paid holiday

Company pension scheme

Employee assistance programme

Electric car scheme

Health cash plan

Gym discounts

Perks that matter

Descripción de la vacante

Finova in Manchester is seeking a Senior Site Reliability Engineer to join a new reliability engineering team. You will own observability, automation, and incident response, shaping reliable platform services across Google Cloud Platform.

The role emphasizes SRE practices, SLOs, toil reduction, and collaboration with platform and infrastructure teams to modernise our financial services platform.

Formación

• Proven track record in software engineering and tooling development.
• Production experience with distributed architectures in cloud environments (Azure/AWS).
• Experience with observability, telemetry, and SRE practices (SLOs, error budgets, toil reduction).

Responsabilidades

• Own observability, automated recovery, and workflow automation for major platform segments.
• Eliminate toil via automation, self-healing, and proactive fault detection.
• Partner with engineering to set meaningful SLOs and error budgets.
• Lead incident responses as part of a compensated escalation rota and run blameless post-incident reviews.
• Design and test failover and disaster recovery programs to meet client commitments.
• Mentor teams, perform code reviews, and produce runbooks for support teams.

Conocimientos

Software engineering

C# & .NET

Automation scripting

Distributed architectures

OpenTelemetry

SRE fundamentals

Stakeholder management

Herramientas

Azure

AWS

Google Cloud Platform

Descripción del empleo

Senior Site Reliability Engineer (Manchester - 3 days on-site)

About Finova

Finova is the UK's leading lending and savings technology provider, supporting one in every five mortgages nationwide. Our agile, cloud-native solutions enable over 60 banks, building societies, specialist lenders, equity release providers and a network of 2,400+ brokers to stay ahead in a competitive market.

Built on open architecture and backed by deep industry expertise, our platform is designed to scale. Each year, we process over £50 billion in loans, manage nearly £50 billion in savings, and support the digital servicing of more than 650,000 UK borrower accounts.

Be part of a team that’s driving innovation, enabling growth and shaping the future of UK lending.

For Lenders

Finova offers a flexible, modular technology suite designed to help lenders move faster, scale efficiently and deliver standout digital experiences.

Financial Institutions use Finova to launch products faster, process applications up to 50% more efficiently and reduce operational costs — all while staying fully compliant in a fast-moving market.

About the Role:

As a Senior Site Reliability Engineer based in Manchester, you will join a newly formed reliability engineering function with significant scope to shape foundational practices across the organisation. Working closely with core platform engineering and infrastructure teams, your primary purpose will be to treat reliability as an engineering discipline, systematically engineering out operational toil rather than absorbing manual workloads. You will take end-to-end ownership of critical reliability domains across an enterprise financial services platform that processes more than £50 billion in loans annually, driving resilience as our technology landscape modernises onto Google Cloud Platform.

About you:

• Proven track record in software engineering and tooling development, ideally featuring solid proficiency in C# and .NET, alongside automation scripting in PowerShell, Python, or Go.
• Substantial production experience running distributed architectures across Azure or AWS, with prior exposure to Google Cloud Platform regarded as a distinct advantage.
• In-depth expertise in modern observability frameworks, particularly OpenTelemetry, covering instrumentation design, telemetry pipelines, and targeted alerting strategies.
• Practical mastery of Site Reliability Engineering principles, including the implementation of Service Level Objectives (SLOs), error budgets, and systemic toil reduction.
• Demonstrated autonomy with the ability to investigate ambiguous reliability issues and deliver robust, scalable engineering solutions independently.
• Strong communication and stakeholder management skills, capable of influencing development teams to embed resilience directly into their software design cycles.

What will you be doing?

• Taking comprehensive ownership of observability, automated recovery, or workflow automation across major segments of Finova's financial platform.
• Identifying operational friction points and eliminating toil permanently through automated retries, self-healing architecture, and proactive fault detection.
• Partnering with engineering teams to establish meaningful SLOs and error budgets, using operational metrics to prioritise reliability investments.
• Participating in a compensated escalation rota, acting as incident commander for critical outages, and leading blameless post-incident reviews to ensure corrective actions are completed.
• Designing and executing comprehensive failover and disaster recovery verification programmes to uphold contractual client commitments.
• Raising engineering standards across the organisation through active mentorship, code reviews, and the creation of clear runbooks that empower support teams to resolve issues efficiently.

What We Offer:

• Hybrid workingWe operate on a hybrid model that is primarily office-based, requiring three days in the office each week, with the flexibility to work remotely for the remainder.
• Private medical insurance
  Comprehensive health cover, with the option to add your family to your plan, because your well-being matters to us.
• Life assurance & income protection
  We provide life assurance and income protection to give you peace of mind for the future
• Family friendly policies
  Our enhanced family-friendly policy goes beyond maternity and paternity leave, offering paid time off for when plans change or alternative paths to parenthood are needed.
• Work from anywhere
  Some thrive in the office, others at home — and many do best with choice. With approval, Finova employees can work abroad for up to 4 weeks each year.
• Flexible holiday package
  Enjoy 25 days paid holiday allowance, plus all public holidays. And, you can rebook any public holidays for a day that aligns with your personal beliefs or celebration calendar. We also offer holiday trading allowing you to purchase or sell your holiday allowance.
• Company pension scheme
  With salary exchange, you save on tax and can build a secure future.
• Employee assistance programme
  We understand that mental health is just as important as physical health. Access to a 24/7 confidential counselling helpline ensures you have support when you need it.
• Electric car scheme
  Get a brand-new electric vehicle with salary sacrifice as a benefit, paid for through your gross monthly pay, saving on Income Tax and National Insurance.
• Health cash plan
  Our Health Cash Plan empowers you to prioritise your wellbeing by providing effortless reimbursement for everyday healthcare costs, from dental and optical visits to physiotherapy.
• Gym discounts
  Achieve your fitness goals for less with GymFlex, which offers significant savings on annual memberships at over 3,000 gyms and leisure centers nationwide.
• Perks that matter
  We fuel your day with a fully stocked pantry of fresh fruit and snacks and keep the team spirit high with weekly socials and events.

Equal Opportunity Statement

We value diversity and are committed to creating an inclusive environment for all employees. If you’re passionate about this role but don’t meet all the criteria, please reach out, we’d love to discuss how your skills and experiences align with our needs.