Senior Site Reliability Engineer - (EMEA-Remote)

ClickHouse; Greater London; On-site; GBP 110,000 - 140,000; Full time

Benefits offered by this job

Flexible work environment

Healthcare

Equity

Flexible time off

Home office setup

Global gatherings

Job summary

ClickHouse is expanding its central Site Reliability Engineering team to build reliable, scalable cloud infrastructure. You will lead processes ensuring availability, performance, and fault tolerance while guiding Control Plane, Data Plane, Core, Security, Support and Operations teams.

You will own incident management, post-mortems, and continuous improvement of ClickHouse Cloud. Proficiency in Go/Python and cloud platforms is required to drive reliable, high-performance services.

Qualifications

• Bachelor’s or Master’s degree in Computer Science or a related field.
• 8+ years of experience in Site Reliability Engineering or a related field.
• Hands-on experience with Go and/or Python.
• Strong knowledge of cloud platforms such as AWS, Azure, or Google Cloud Platform.
• Excellent understanding of distributed databases and SQL, ClickHouse a plus.
• Hands-on with container orchestration tools such as Kubernetes or Docker Swarm.
• Experience with automation/configuration tools such as Ansible, Terraform, or Puppet.
• Strong problem-solving and production debugging skills.
• Passion for efficiency, availability, scalability, and data governance.
• Ability to work in a fast-paced environment and partner with the business.
• High level of ownership and accountability.
• Excellent communication skills.

Responsibilities

• Collaborate with engineering teams to design scalable, secure, and highly available systems.
• Establish and manage SLOs and SLAs for ClickHouse Cloud.
• Ensure monitoring and alerting across all cloud components for timely incident handling.
• Improve incident response processes and post-mortems in outages.
• Continuously improve reliability and performance of ClickHouse services.
• Plan and drive Chaos initiatives across engineering teams and manage on-call processes.

Skills

Go

Python

Distributed systems

SQL

Education

CS degree

Tools

Kubernetes

Docker Swarm

Ansible

Terraform

Puppet

Job description

About The Role

We are committed to providing our customers with reliable and secure services so we are expanding our central Site Reliability Engineering team. You will be responsible for building and leading processes to ensure the reliability, availability, scalability, and performance of our cloud infrastructure. You will collaborate with different teams like Control Plane, Data Plane, Core, Security, Support and Operations and guide them to design and implement scalable, secure, highly available and fault-tolerant distributed systems. You will also own the areas of incident management and response, post-mortem analysis including running blameless postmortems, and continuous improvement of our Cloud services. You will be leveraging your software engineering expertise to develop software platforms and tools to optimize the operational and engineering efficiencies of ClickHouse Cloud. This role is a unique opportunity to make a significant impact on our elastic, limitless scale, high-performance ClickHouse Cloud.

About The Role

We are committed to providing our customers with reliable and secure services so we are expanding our central Site Reliability Engineering team. You will be responsible for building and leading processes to ensure the reliability, availability, scalability, and performance of our cloud infrastructure. You will collaborate with different teams like Control Plane, Data Plane, Core, Security, Support and Operations and guide them to design and implement scalable, secure, highly available and fault-tolerant distributed systems. You will also own the areas of incident management and response, post-mortem analysis including running blameless postmortems, and continuous improvement of our Cloud services. You will be leveraging your software engineering expertise to develop software platforms and tools to optimize the operational and engineering efficiencies of ClickHouse Cloud. This role is a unique opportunity to make a significant impact on our elastic, limitless scale, high-performance ClickHouse Cloud.

What will you do?

• Collaborate with various engineering teams in ClickHouse to design and implement scalable, secure, and highly available systems for ClickHouse.
• Establish and manage service level objectives (SLOs) and service level agreements (SLAs) for ClickHouse Cloud.
• Ensure all the infrastructure components in ClickHouse Cloud (including Data Plane, Control Plane,ClickHouse Core, etc) have monitoring and alerting in place to ensure timely detection and resolution of incidents.
• Enhance and refine incident response processes and post-mortem analysis for any outages in ClickHouse Cloud including working with the support team to communicate to the impacted customers.
• Continuously improve the reliability and performance of our ClickHouse services.
• Plan, enable, and drive Chaos initiatives across Engineering teams, based upon internal priorities.
• Manage on-call processes to respond to performance and reliability issues, and establish best practices for coordinating escalation to resolve issues and minimize downtime.

About You

• Bachelor’s or Master’s degree in Computer Science or a related field.
• At least 8 years of experience in Site Reliability Engineering or a related field.
• Hands‑on experience with Go and/or Python.
• Strong knowledge of cloud computing platforms such as AWS, Azure, or Google Cloud Platform.
• Excellent understanding of distributed databases and SQL, particularly ClickHouse is a major plus.
• Hands‑on experience with container orchestration tools such as Kubernetes or Docker Swarm.
• Strong experience with automation and configuration management tools such as Ansible, Terraform, or Puppet.
• You are a strong problem solver and have solid production debugging skills.
• You are passionate about efficiency, availability, scalability, and data governance.
• You thrive in a fast paced environment, and see yourself as a partner with the business with the shared goal of moving the business forward.
• You have a high level of responsibility, ownership, and accountability.
• Excellent communication and interpersonal skills.

Perks

• Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
• Healthcare - Employer contributions towards your healthcare.
• Equity in the company - Every new team member who joins our company receives stock options.
• Time off - Flexible time off in the US, generous entitlement in other countries.
• A USD$500 Home office setup if you’re a remote employee.
• Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.

Culture - We All Shape It

As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.

Are you interested in finding out more about our culture? Learn more about our values here. Check out our blog posts or follow us on LinkedIn to find out more about what’s happening at ClickHouse.

Equal Opportunity & Privacy

ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Please see here for our Privacy Statement.