Senior Sister Outpatients (Band 7) - Outpatients - University Hospitals of North Midlands NHS Trust

University Hospitals of North Midlands NHS Trust; Stoke-on-Trent; On-site; GBP 46,000 - 53,000; Full time

Job summary

An established industry player is seeking a dedicated Senior Sister to lead a compassionate team in delivering top-notch Outpatient services. This role requires a registered nurse with a proven track record in team leadership and a passion for patient care. You will be responsible for operational delivery, fostering a culture of safety, and empowering staff to reach their full potential. Join a modern healthcare organization that values professional development and inclusivity, making a significant impact on patient care and team dynamics.

Qualifications

• Registered Nurse on NMC Register with management experience.
• Evidence of ongoing professional education in a specialist area.

Responsibilities

• Manage the clinical area of Outpatients at RSUH and County Hospital.
• Facilitate innovative nursing practice through professional leadership.

Skills

Leadership

Patient Care

Communication Skills

Change Management

Education

Diploma in Nursing

Degree Level Study in Health/Nursing

Job description

Employer University Hospitals of North Midlands NHS Trust Employer type NHS Site Royal Stoke Hospital Town Stoke on Trent Salary £46,148 - £52,809 per annum Salary period Yearly Closing 14/05/2025 23:59

Band 7

Job overview

This is an exciting opportunity for a band 7 Senior Sister to lead a caring and compassionate team specialising in the delivery of Outpatient services.

The Senior Sister will be responsible for the operational delivery of the Outpatient services at RSUH and County Hospital.

You will be a registered nurse with an excellent track record of success in leading a team. You will be passionate about patient care and have the foresight and ability to facilitate and sustain change.

You must be enthusiastic and motivated and be a professional role model, encourage and empower other staff to develop both personally and professionally to achieve their maximum potential in leading the clinical area of Outpatients at RSUH and County Hospital.

Excellent written and oral communication skills are essential and be able to organise and prioritise workload, be an effective, approachable leader and have a history of managing change and developing a safety culture.

Main duties of the job

Main Duties of the job

The Senior Sister will be responsible for the management of the clinical area of Outpatients at RSUH and County Hospital.

The Senior Sister will facilitate innovative and evidence based nursing practice through professional leadership and supporting the clinical team.

The Senior Sister will act as a credible and professional role model, encourage and empower other staff to develop both personally and professionally to achieve their maximum potential.

The Senior Sister will work with the Matron and Directorate Manager to ensure the Service Level Agreements for the delivery of Outpatients are met.

The Senior Sister will be responsible in the HR management of the nursing team taking lead responsibility for sickness absence reporting and management, performance management working within Trust policy and procedure, education and development of the nursing team.

The above list is not exhaustive and the post will evolve with the demands of a busy department.

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Detailed job description and main responsibilities

The Senior Sister will be responsible for the management of the clinical area of Outpatients at RSUH and County Hospital.

The Senior Sister will facilitate innovative and evidence based nursing practice through professional leadership and supporting the clinical team.

Work with the Matron and Clinic Nurse Managers to lead and plan the organisation of Outpatients.

Deputise on behalf of the Matron at Directorate/Divisional meetings and working groups.
Ensure all patient concerns are addressed on the department and work with the Patient Advisory and Liaison Service (PALS) and other patient forums.

The Senior Sister will act as a credible and professional role model, encourage and empower other staff to develop both personally and professionally to achieve their maximum potential.

The Senior Sister will work with the Matron and Directorate Manager to ensure the Service Level Agreements for the delivery of Outpatients are met.

The Senior Sister will be responsible in the HR management of the nursing team taking lead responsibility for sickness absence reporting and management, performance management working within Trust policy and procedure, education and development of the nursing team.

The above list is not exhaustive and the post will evolve with the demands of a busy department.

Person specification

• Registered Nurse on NMC Register
• Diploma in Nursing
• Evidence of degree level study in health/nursing related studies or evidence of continuing academic progression in combination with equivalent experience.
• Minimum of 3 years post registration to include 1 years management/leadership experience.
• Lead on or implement a quality initiative
• Evidence of on-going professional education in a specialist area.
• Experience to include management and leadership –minimum 3years experience.

Important information about your application

• All correspondence will be sent to you via the email address you applied from. Please ensure you check your emails regularly.
• References - please ensure you provide email addresses for all referees for the last three years of employment.
• We are committed to equality of opportunity and welcome applications from everyone regardless of ethnicity, disability, gender, age, faith or sexual orientation. Appointment will be based on merit alone.
• Flexible working will be considered in line with Trust policies
• New recruits are required to pay for their Disclosure and Barring Service check (and admin fee) prior to starting if the role requires a DBS check.
• We work with ‘trac.jobs’ to support out recruitment process. If you have any queries regarding this please read this privacy notice.

University Hospitals of North Midlands NHS Trust (UHNM) has been awarded the Gold Award for proudly supporting those who serve. We actively encourage applications from the Armed Forces community.

We will communicate with you regarding your job application via email. Please be aware that we cannot guarantee the security of any emails sent/received via non encrypted format.

If you would like support completing an application form, please contact the recruitment department on 01782 675533 where one of our trained assistants will be able to help

At UHNM we are fortunate to receive a high volume of applications for many of our roles, on this occasion we would reserve the right to close any advert early, therefore please apply without delay!

If you obtained your qualifications overseas, you will be required to provide an official government translation through ECCTIS (formerly known as NARIC). Please note, this is in addition to any professional registration requirements and not a replacement for your qualifications.

If you are currently in the UK on a visa, you must have at least six months remaining on your visa at the time of application to ensure sufficient time for the recruitment and training process associated with the role. The requirement of at least six months remaining on your visa does not apply to a Skilled Worker Visa, as a new Skilled Worker Visa would be required for a new role.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Name Janet Hagan Job title Outpatient Matron Email address [e-mail] Telephone number 01782 672488 Additional information

Rachel Marshall - Directorate Manager 01782 7676156