Senior Shipping Lead - Global Logistics & Compliance

Crowcon Detection Instruments Ltd.; Abingdon; Hybrid; GBP 32,000 - 39,000; Full time

Job summary

Crowcon Detection Instruments Ltd. in Abingdon is seeking a Shipping Team member responsible for the accurate shipment of goods to customers worldwide. You will manage domestic and export shipments, support the team leader, and ensure high-quality service.

Key duties include preparing export paperwork, maintaining data in ERP, coordinating transport, and communicating production needs across departments to support efficient operations.

Responsibilities

• Provide support to the team leader and administration team, managing a high volume of domestic and export shipments
• Manage customer orders post packing through to delivery, liaising with customers and internal teams to confirm requirements, resolve enquiries and ensure an excellent service
• Maintain accurate customer, product and transactional data within the ERP system
• Prepare and verify export and customs documentation, ensuring full compliance with current regulations and required timescales
• Be aware of and prepare for incoming regulation changes for both origin and destination requirements
• Produce export-related paperwork including Chamber of Commerce declarations, supplier declarations and support attestations
• Coordinate transport bookings, calculate pallet requirements and work closely with logistics providers to ensure timely collections and deliveries
• Communicate production requirements, order updates and schedule changes across departments to support efficient operations
• Create and maintain product data and technical information, ensuring accuracy across internal systems and customer documentation
• Investigate and resolve product, labelling, delivery and administrative queries from customers and internal stakeholders
• Prepare reports, analysis and operational information for management, maintaining accurate records and filing systems
• Draft professional correspondence, emails and documentation, and participate in departmental meetings and continuous improvement initiatives
• Ensure all administrative, operational and compliance activities are completed accurately, efficiently and in line with company procedures

Job description

Crowcon Detection Instruments Ltd. in Abingdon is seeking a Shipping Team member responsible for the accurate shipment of goods to customers worldwide. You will manage domestic and export shipments, support the team leader, and ensure high-quality service.

Key duties include preparing export paperwork, maintaining data in ERP, coordinating transport, and communicating production needs across departments to support efficient operations.