Senior Shift Technician - Electrically Biased

Harrods; Knightsbridge; On-site; GBP 42,000 - 54,000; Full time

Job summary

Harrods in Knightsbridge is seeking a Senior Shift Technician to maintain critical building services and infrastructure across its estate. You will be the escalation point for in-house engineering, handling operation, maintenance and safe isolation of electrical and mechanical systems.

This 4-on, 4-off role covers HV infrastructure, generators, boilers and water systems, offering proactive maintenance, fault response and safety-first practices in line with regulations.

Qualifications

• Experience maintaining and operating building services infrastructure.
• HV experience with relevant technical qualifications and authorisations.
• Knowledge of health and safety requirements and industry standards.
• Strong communication and stakeholder management skills.
• Ability to manage competing priorities and stay organized.

Responsibilities

• Operate, maintain and isolate critical electrical and mechanical systems.
• Carry out HV switching and support planned maintenance shutdowns.
• Monitor water management systems and regulatory compliance.
• Manage asset registers and maintenance schedules to drive efficiency.
• Provide technical expertise and supervise contractors when required.
• Promote health and safety and drive continuous improvement.

Skills

HV experience

Electrical maintenance

Mechanical maintenance

Communication skills

Safety compliance

Tools

HV switching

Job description

About the Role

We are looking for a Senior Shift Technician to join our Engineering team at Harrods, playing a vital role in ensuring the safe, reliable and continuous operation of critical building services and infrastructure across our iconic Knightsbridge estate.

As a Senior Shift Technician, you will act as the key escalation point for our in-house Engineering teams, taking responsibility for the operation, maintenance and safe isolation of a range of specialist electrical and mechanical systems.

This includes High Voltage (HV) electrical infrastructure, generators, utility supplies, boilers and water systems. Working as part of a highly skilled team, you will support business continuity through proactive maintenance, fault response and operational excellence, whilst ensuring all activities are delivered safely and in line with industry regulations and best practice. This is a fixed term position until 30/06/2027.

Key Responsibilities

• Safely operate, maintain and isolate critical electrical and mechanical systems to ensure the reliable provision of power and essential services across the business.
• Carry out High Voltage switching activities and support planned maintenance shutdowns whilst maintaining relevant operational authorisations and certifications.
• Monitor and maintain water management systems, ensuring compliance with operational and regulatory requirements.
• Support the management of asset registers, planned preventative maintenance schedules and engineering systems to drive operational efficiency and compliance.
• Provide technical expertise, supervise contractors when required and contribute to continuous improvement, sustainability initiatives and energy-saving projects across the estate.
• Promote a strong health and safety culture through effective risk assessment, method statement reviews and adherence to industry best practice.

This role operates on a 4-on, 4-off shift pattern, consisting of two day shifts and two night shifts, ensuring 24/7 engineering support for the business.

About You

You will be an experienced engineering professional with a strong technical background in the maintenance and operation of critical building services infrastructure.

Comfortable working in a fast-paced environment, you will thrive under pressure, demonstrate sound decision-making skills and take pride in delivering exceptional operational standards.

You’ll enjoy collaborating with colleagues, contractors and stakeholders across the business, whilst maintaining a proactive and safety-focused approach.

Adaptable and self-motivated, you’ll be confident working independently, solving complex technical issues and identifying opportunities to improve performance and efficiency.

You Will Have

• Proven experience operating and maintaining complex electrical and mechanical building services systems.
• High Voltage experience and relevant technical qualifications, with the ability to maintain operational authorisations as required.
• Strong understanding of relevant engineering standards, regulations and health and safety requirements.
• Excellent communication and stakeholder management skills, with the ability to work collaboratively across multiple teams.
• Strong organisational skills, a proactive mindset and the ability to manage competing priorities effectively.

About Us

Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers, and the most sought-after brands from around the globe.

Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences.

Our Promise to You Help us make the impossible possible for our customers and we'll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods.

Additional Information:

Time Type: Fixed Term (Fixed Term)

Department: Engineering (Joe Foreman)

As one of the world's most prestigious brands, and a highly sought-after employer within luxury retail, we aim to provide a working environment in which we can exceed both our customers’ expectations and the expectations of each other.

To maintain our high standards, we invest as heavily in our people as we do in our products and store.

As well as offering an unforgettable experience for our customers, we offer an exciting, challenging and motivating environment for our employees.

We demonstrate how we value our team through an extensive pay and benefits package, as well as through a number of programmes that reward and recognise employees for exceptional performance.

Our employees can also accelerate their careers through opportunities to work with talented people, development training, and chances to raise their profile in the luxury retail sector.