Senior Shift Engineer

Hilton Worldwide, Inc.; City Of London; On-site; GBP 36,000 - 38,000; Full time

Job summary

A prestigious hotel in London is seeking a Senior Shift Engineer to oversee maintenance and safety operations. The role involves performing daily checks, diagnosing mechanical issues, and ensuring a high level of customer service. Candidates should possess advanced knowledge in building management and prior management experience. A rewarding opportunity with competitive salary and benefits awaits the successful applicant.

Benefits

Annual salary ranging from £36,000 to £38,000

Smart uniform provided and laundered

Free meals when on duty

Personal development programs

Team Member Travel Program

High street discounts

28 days of holiday, increasing to 33 days

Guest Experience Day

Qualifications

• Demonstrated commitment to high-level customer service.
• Experience in a management role is preferred.
• Ability to conduct emergency procedures as needed.

Responsibilities

• Perform daily checks around the hotel.
• Diagnose and repair mechanical equipment.
• Ensure safety protocols are followed and inspections are conducted.

Skills

Advanced knowledge of building management/engineering

Customer service orientation

Flexibility to adapt to work situations

Ability to work under pressure

Ability to work independently

Previous management experience

Education

Vocational training in engineering or a similar field

Job description

Overview

Senior Shift Engineer – Hilton London Tower Bridge

Job Number: HOT0C03X

Work Locations

Hilton London Tower Bridge Hotel, 5 More London Place, Tooley Street, London SE1 2BY

Welcome to Hilton

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! Hilton London Tower Bridge is a fully refurbished contemporary 248 room hotel with modern meetings and events spaces, a main restaurant offering modern British and International cuisine, and the Two Ruba bar. The hotel is well connected via London Bridge station and public transport.

A WORLD OF REWARDS

Annual Salary ranging from £36,000 to £38,000

Smart uniform provided and laundered

Free and healthy meals when on duty

Grow your Career!

Personal Development programmes designed to support you at every step of your career

A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( https://cr.hilton.com )

Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

Team Member Referral Program

High street discounts: with Perks at Work

Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)

Guest Experience Day: 1 night stay with dinner and breakfast after successfully passing probation

Modern and inclusive Team Member areas

What will I be doing?

• Perform daily checks around the hotel
• Conduct lift emergency release procedures as required
• Diagnose, maintain, and repair mechanical equipment within the hotel
• Ensure good relationships are built with internal and external customers
• Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise
• Develop, implement, and direct all emergency programs
• Develop, implement and manage energy conservation programs for the property to minimize expenses
• Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively
• Perform special projects and other responsibilities as assigned
• Responsible for the health and safety of the hotel
• Ensure monthly safety inspections take place and employees are trained accordingly

What are we looking for?

A Senior Shift Engineer serving Hilton brands is typically responsible for working on behalf of Guests and Team Members. To successfully fill this role, you should demonstrate the following attitude, behaviours, skills, and values:

• Advanced knowledge of building management/engineering
• Committed to delivering a high level of customer service
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on your own
• Previous experience in a management role

It would be advantageous to demonstrate the following capabilities:

• First Aid
• Vocational training in engineering or a similar field

Equality & Inclusion

EVERY JOB MAKES THE STAY.

At Hilton, it matters where you stay, but the stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each stay magical. That’s why at Hilton, Every Job Makes the Stay.

Job

Engineering, Maintenance and Facilities