Senior Shared Services Manager - AP and AR

Sanctuary Group; Worcester; Hybrid; GBP 71,000 - 76,000; Full time

Job summary

An established industry player is seeking a Senior Shared Services Manager to oversee Accounts Payable and Receivable teams in a dynamic environment. This role offers the chance to lead teams through a transformation period, implementing new processes and ensuring compliance with regulations. With a commitment to employee wellbeing, the company provides a comprehensive benefits package, including generous annual leave and pension contributions. Join a forward-thinking organization that values diversity and nurtures talent, making a meaningful impact in the community.

Benefits

25 days annual leave

Pension scheme

Life Assurance

Employee Advice Service

Cycle to Work scheme

Voluntary health plans

Wellbeing support

Employee platform for discounts

Employee Networks for inclusion

Qualifications

• Proven experience managing Accounts Payable and Receivable Teams.
• Experience delivering against strategic plans and managing deadlines.

Responsibilities

• Lead Accounts Payable and Receivable Teams through transformation.
• Ensure compliance with regulatory and statutory requirements.

Skills

Management of Accounts Payable Teams

Management of Accounts Receivable Teams

SAP Systems

Analytical Skills

Regulatory Compliance

People Management

Strategic Planning

Tools

SAP

Job description

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Title: Senior Shared Services Manager - AP and AR

Location:

Worcester, Worcestershire, GB, WR1 3ZQ

Operation: Sanctuary Group

Closing Date: 22/05/2025

Requisition: 224600

Sanctuary is one of the UK’s leading providers of housing, care and community services. With around13,000 employees, we maintain a culture where diversity is valued and talent is nurtured and rewarded.

Senior Shared Services Manager - AP and AR

Worcester based with a balance of home and office working

£71,550 - £75,316 per year

35 hours per week

We have an opportunity for a Senior Shared Services Manager - AP and AR to join our team, based in Worcester. This role will sit in the Corporate Shared Service Centre, managing or Accounts Payable and Accounts Receivable Teams.

Accounts Receivable manage payments coming into the Group, ensuring everything is posted accurately and timely. They are also responsible for reconciling bank accounts, managing suspense and creating charges on customer accounts.

Accounts Payable manage payments made by the Group, ensuring our suppliers are paid promptly. They process all supplier invoices, customer refunds and forms, manage queries and ensure regulatory requirements/submissions are made on time.

The role of Senior Shared Services Manager - AP and AR will include:

• Leading the Accounts Payable and Accounts Receivable Teams through a period of transformation, supporting managers to embed new processes, metrics and KPI's allowing us to deliver high quality services that meet the current and future needs of the Group
• Support delivery of the CSSC Strategy and Roadmap to meet our objectives and ensure policies and procedures are implemented as appropriate
• Establish and review key performance indicators and service standards
• Ensure that accurate records are maintained to meet all regulatory and statutory requirements
• Provide clear guidance, advice and support on operational practices to ensure compliance with Group policy, relevant legislation and best practice in order to minimise risk to the organization
• Build manage and maintain relationships with key stakeholders

Skills and experiences:

• Proven experience of managing Accounts Payable and Accounts Receivable Teams in a Shared Service Centre through periods of change
• Experience of delivering against a strategic plan and managing conflicting deadlines and resources is essential
• Considerable knowledge and experience of relevant regulations, legislation and current best practices
• Proven experience of analysing and diagnosing problems and implementing effective solutions
• Robust experience in the use of SAP systems
• Comprehensive experience of managing and developing people

Why work for us?

One of the UK’s leading providers of housing, care and commercial services, Sanctuary employs more than 14,000 people and manages over 116,000 units of accommodation throughout England and Scotland, including general rented, retirement living, supported housing, student and key worker accommodation and care homes. Sanctuary also provides a range of other services including maintenance, care and telecare, all of which are delivered by our dedicated employees who are completely committed to customer service.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with matching employer contributions from Sanctuary up to set limits
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Employee platform to access your reward and wellbeing package online, find exclusive discounts, wellbeing resources and recognition tools
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• Role salary is £64,460 with an additional policy allowance of £7,090 per annum (rising to £67,852 with an additional policy allowance of £7,463 per annum after 12 months, subject to satisfactory performance)

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you [e-mail]

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.