Senior Services Partnerships Representative

TravelCenters of America; Brighton; Remote; GBP 55,000 - 85,000; Full time

Benefits offered by this job

Private Health Insurance

Dental Insurance

Vision Coverage

Life Insurance

Pension with employer contribution

Employee Assistance Programme

30 days holiday plus bank holidays

Job summary

Sovos is seeking a Senior Services Partnerships Representative to manage a portfolio of external providers, lead procurement activities, and coordinate cross-functional efforts to optimize tax compliance services.

The role emphasizes governance, data-driven decisions, and responsible use of AI tools to improve efficiency and insight for clients worldwide.

Qualifications

• Solid experience in vendor management or procurement functions.
• Strong relationship management and stakeholder engagement skills.
• Experience leading vendor negotiations and contract support.

Responsibilities

• Manage portfolio of third-party providers, ensuring relationships, service quality, cost control and issue resolution.
• Lead procurement for tax and related services, including RFPs and vendor selection.
• Coordinate input across internal teams and external partners for projects and regulatory changes.
• Maintain vendor governance, keep records, and ensure provider information ownership.
• Leverage technology and AI tools to improve efficiency and visibility across vendor lifecycle.
• Provide guidance to colleagues and support workload allocation.

Skills

Vendor management

Procurement

Relationship management

Contract negotiations

Analytical thinking

AI tools usage

Education

Bachelor's degree in Business/Economics or related field

Tools

Procurement software

Job description

Senior Services Partnerships Representative

Managed & Professional Services · Full-Time · United Kingdom

Build Your Future With Us

The digitization of tax compliance is fundamentally changing global commerce and how businesses need to operate and grow. Governments now have real-time visibility into business data, creating new challenges and new opportunities for organizations around the world. At Sovos, we're transforming tax compliance from a business requirement into a driver of growth through AI-powered technology that delivers the accurate, real-time insights businesses need to make smarter decisions.

We're solving more than today's tax compliance challenges. We're helping reshape global economies by enabling organizations to navigate increasingly complex and rapidly changing regulatory environments with confidence – and helping communities thrive.

AI is accelerating what's possible, enabling tax and technology professionals to more effectively drive critical regulatory decisions. That's where Sovos excels, combining intelligent technology with human expertise to help customers stay ahead of change.

The Role

At Sovos, we're building a smarter, more connected approach to tax compliance, and third-party partnerships are central to how we deliver for clients around the world. As a Senior Services Partnerships Representative, you'll manage key vendor relationships, lead procurement activity, and use technology (including AI tools) to drive efficiency, quality, and insight across our services ecosystem. This is a strategic, cross-functional role where your judgement and relationship skills directly support how we scale and serve our clients.

More specifically, you will:

• Manage a portfolio of third-party providers, ensuring strong relationships, service quality, cost control, and effective issue resolution.
• Lead procurement activity for tax and related services, including RFPs, vendor selection, onboarding, renewals, contract support, and fee reviews.
• Support Services Partnerships projects, regulatory changes, and client-driven requirements by coordinating input across internal teams and external partners.
• Maintain vendor governance standards, including due diligence, accurate records, internal resources, and clear ownership of provider information.
• Leverage technology, reporting, and AI tools responsibly to improve efficiency, visibility, and decision-making across the vendor lifecycle.
• Provide guidance to colleagues, support workload allocation where required, and share knowledge to improve team consistency.
• Represent Sovos professionally in provider meetings and support special projects as required.

What You Bring to Sovos

• You've built solid experience in vendor management, procurement, or related commercial functions (equivalent experience preferred).
• Knowledge of indirect tax compliance processes is highly advantageous.
• Effective relationship management skills, with clear communication, active listening, and sound stakeholder judgement.
• Confidence to lead vendor negotiations; exposure to contract management and client services is preferred.
• Ability to prioritise a busy workload with strong attention to detail, analytical thinking, and problem-solving skills.
• Comfort using technology, including AI tools and business applications, responsibly and effectively to fulfil role requirements.
• Due to client contractual obligations, the successful candidate will be asked to clear a background check upon hire.

Life at Sovos

The tools to enhance your life - because we want you to enjoy your life outside of work and inside!

• Global Mentoring Programs
• AI Tools and Technology from Day 1
• Continuous Learning and Development
• Language Learning Support
• Global Employee Recognition Platform and Programs
• Global Parental Leave Policy
• 30 days holiday plus bank holidays
• Private Health Insurance
• Dental Insurance
• Vision Coverage
• Life Insurance
• Critical Illness Cover
• Income Protection
• Pension with employer contribution
• Employee Assistance Programme

Equal Opportunity Employer

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, colour, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.

Company Background

Sovos is transforming tax compliance from a business requirement to a force for growth. Our flagship product, the Sovos Compliance Cloud platform, enables businesses to identify, determine, and report on every tax obligation across the globe. Sovos processes nearly 20 billion transactions per year, helping companies scale their compliance strategy in 150+ countries.

More than 100,000 customers – including half the Fortune 500 – trust Sovos’ tax and regulatory expertise and unparalleled integration with their business applications. Learn more at sovos.com.

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